As workloads increase and more becomes expected of us, we hear more and more about the importance of multitasking. For many of us, the idea that we need to multitask in order to truly be productive at work has become the norm. Many of us are probably multitasking at our jobs right now. It’s time to stop and here’s why…
We’re back in South-East Asia for a whistle-stop tour, and would love to meet you along the way! It has been awesome to meet up with so many of you from around the world and hear your stories. Next up is Kuala Lumpur, the home of two of our Co-founders, so they will both be at the event!
This year’s Seattle Interactive Conference was teeming with experts in UX/UI design, branding, creativity, social media, interactive advertising, content strategy and customer engagement. The two-day event was attended by entrepreneurs and online professionals, leaving with insights from keynote speakers, workshop facilitators and fellow enthusiasts during the networking events.
Nearly every type of business imaginable can benefit from fresh, engaging content. Content marketing is proven and cost-effective. But let’s be honest, a lot of the content we see and read, is dry and uninspiring. If people aren’t interested in your content, your wasting time, money and effort.
The social media and digital marketing scene in Melbourne recently gathered for the Click Engage Convert summit. Keynote speeches centered on digital marketing and content strategy techniques from personalities in the digital sphere. This year’s edition distilled best-practices for social media, video and content marketing. Here are some of the memorable takeaways from the event.
Potential customers can all be at different stages in their journey. Some are just discovering your services, others are ready to buy and some are comparing the different solutions on the market. Having a strategy for each stage that helps guide them to the next step is the key to converting.
The latest Digital Summit event was recently held at the Charlotte Convention Center with the usual crowd of B2B service providers, tech experts, brand managers, ad agency managers and startup founders. With more than 45 speakers and sessions attended by thousands of participants, keynote speeches centered on digital marketing, analytics and content production. Here are our key takeaways from the event.
We’re excited to announce our latest product update. You can now use Zapier to easily make custom integrations between www.tawk.to and your other favorite apps. It’s super simple and incredibly quick, just sign in with your Zapier account, add your www.tawk.to details and select a property and you’re ready to create the integration you need.
This year’s edition of INBOUND was another exciting three-day event in Boston with online marketers, startup founders and even celebrities gracing keynote sessions each filled by participants in every corner of the room.
Over two days, more than 55 speakers delivered some of digital marketing’s best keynote speeches to thousands of attendees at the Digital Summit Chicago. Attended by marketers, B2B service providers, tech experts, brand managers, ad agency managers and startup founders, it was a brilliant gathering of digital marketing’s finest minds.
Setting up a new website for your small business can be a confusing and challenging proposition. There are so many “business in a box” website building solutions out there, each has its trade-offs of costs, flexibility, customization, design and Search Engine Optimisation capabilities. So which is right for your business? Here are 9 tips to look at before you begin.
Toronto was the perfect site for this year’s CONEX: The Content Experience 2019 event, attended by content marketers, strategists, marketing gurus and conversion experts. Here are our top takeaways from the three-day event.
If you’ve been thinking about setting up your own business (props to you, by the way!), we’re sure you can relate to getting information overload. Have you found yourself buried in opinions, ideas, and “how to” Google searches? Does it feel like you don’t know where to start?
When done correctly, the benefits of outsourcing greatly outweigh the potential cons. Take it from us, it’s worth spending the extra time upfront on things like planning, recruitment, and training in order to maximize your long-term results.
If you’re a tour operator, you’ve probably felt the pain of sifting through email after email and fielding call after call from potential tour-goers. In most cases, the answers to their questions are quite short. The maximum group size is 12; no, food is not included in this tour; yes, the guide is bilingual.
New York once again played host to Affiliate Summit East with the industry’s top experts in affiliate marketing, digital advertising, performance marketing and influencer marketing. The three-day event was joined by thousands of attendees who listened to keynotes, panels and exhibits.
We’re excited to announce our latest update has just gone live, giving you access to webhooks in the www.tawk.to dashboard. This means you can now send real-time notifications of events within the www.tawk.to chat widget to external services.
Outsourcing is becoming an increasingly popular choice throughout the business world for a huge number of reasons; from optimizing performance and promoting growth to cost saving and driving efficiencies.
Hartford, Connecticut recently became a marketing leadership haven for a few days with IMPACT Live 2019! Flanked by marketers, salespeople and tech leaders, the event’s highlights were the keynote speeches on digital marketing, sales and innovation. Here are our top takeaways from the event.
Customer service is an industry notorious for its ups and downs. A service agent’s day can often be a mixed bag of celebrating wins and trying to fire fight complex issues. Whilst the job can most certainly be very rewarding it can also come with stress, exhaustion, and a hefty dose of frustration.
Whilst the phrase “stay in your own lane” most definitely rings true, and it’s important not to copy or become distracted by the competition, it can be very insightful to keep an eye on the rest of the market. There are always lessons to be learned from observing emerging trends and behaviors that are working particularly well for your competitors.
Do you wish you could be more productive? Do you struggle to find time to do what matters? With a heavy workload, it’s easy to feel stretched thin, as if there aren’t enough hours in the day. But there’s something you can do about it – a guiding philosophy to live by that can change this perception.
The jam-packed Online Retailer Conference & Expo, now in its 11th year, played hosts to startup founders, retail innovators, marketing disruptors, and e-commerce leaders. Joined by more than 100 speakers, 140 solution providers and exhibitors and over 2,000 excited visitors. Here are our top takeaways from the amazing speakers at the two-day event.
The heart-warming thing about today’s globalized marketplace, facilitated largely by technology, is how much more level the entrepreneurial playing field has become. To be a successful businessperson, you don’t need to have come from a well-off family, hang out in the right circles, or graduate from a fancy university.
Gamification is the technique of incorporating gaming mechanics into elements and processes that your customers and employees use every day. It’s a way to increase engagement, improve employee satisfaction, create motivation, and ultimately enhance your return on investment.
Content marketing is an invaluable asset for companies and businesses of all shapes and sizes. A good content marketer has to keep up with new content, storytelling, and visuals that attract the right people.
Here’s our rundown of how to get your first job as a web developer. These tips will help you get started and allow you to stand out amongst the crowd of other applicants. It’ll take some hard work and persistence, but to see results you need to put in the effort. Good luck on your mission!
We like to compare customer churn to the end of a romantic relationship. For whatever reason, someone’s breaking up with you and doesn’t want to see you again. It sucks, but it’s not all doom and gloom. Find out how to reduce customer churn in four simple steps.
We’ve had a lot of great meetups already this year and there are many more to come. We’re heading to the Online Retailer Conference & Expo in Sydney and we want to meet you. We know we couldn’t do it without you and we’re truly thankful for the opportunity, so stop by and let us thank you in person.
The life of a founder is filled with freedom, autonomy, opportunity, excitement, and hopefully – abundant success. However, if entrepreneurs aren’t mindful of their health and wellbeing, they can end up feeling overstressed, overworked, isolated, and even burnt out with anxiety or depression.
Sustainable, healthy growth is hard to achieve. It’s a delicate balancing act between chasing shiny innovation and sales whilst preserving your existing USP and company culture. As your business grows and you’re finally moving towards financial stability and a lifestyle you love, how do you maintain those agile startup roots and close-knit team spirit?
Problems, queries, and complaints can be the trickiest parts of a customer service job. Some days you can feel like you’re saving the world, one customer-in-distress at a time, but others can feel like one long train wreck that you’re somehow supposed to salvage.
Running Remote 2019 in beautiful Bali has come to a close. If you didn’t manage to make it to the event don’t worry, we’ve got you covered. Think warm thoughts, imagine sunshine on a picturesque beach and we’ll go over our top takeaways from the event to help you combat some of the major challenges that come with remote work.
The e-commerce industry is going from strength to strength as people continue to trade busy shop floors for laptop screens (often from the comfort of their sofa and pajamas). However, competition is fierce in the online space, so providing fantastic customer experiences that lead to repeat purchase is vital if small businesses are to stay afloat.
Let’s face it, a digital nomad’s life sounds pretty perfect, right? Through rose tinted glasses you can picture endless lazy beach days, cocktails lined up next to your computer, and new adventures every week. Whilst all of these perks are possible, there are a number of hurdles and stumbling blocks that come with life on the road.
It’s been incredible to meet up with so many of you from around the world and hear what you have to say. We know we couldn’t do it without you and we’re truly thankful for the opportunity. June is shaping up to be an incredible month for us to connect, fresh off our trips to Paris for SaaStr Europa 2019 and Tel Aviv for Chatbot Summit, we’re heading to the Running Remote Conference in Bali.
We’ve had a lot of great meetups already this year and we won’t be stopping any time soon! June is going to be big, fresh off our trip to Paris we’re heading to the Chatbot Summit in Tel Aviv. We’ll be in town from June 24th-27th and we want to meet you.
It feels like every second person you speak to online is striving to become a location independent “digital nomad”. Well, who can blame them? Travel, freedom, autonomy… it all sounds pretty glamorous to us! Where do we sign up?!
It’s been a year since we held our last meet up in Paris and in that time we’ve met a lot of amazing people and had some incredible conversations. We want to keep a good thing going so we’re happy to say we’ll be back from June 9th-13th.
Humans are hardwired to connect. We want to feel like we belong. We want to feel like we’re understood, valued and appreciated. It doesn’t matter if you’re “hard as nails” or the eternally straight-faced big boss, we know that deep down, you crave all the warm fuzzies too.
After the success of the www.tawk.to meetup in San Jose early this year along with meetups in Asia-Pacific, Paris and across the US last year, we’re continuing our in-person meetups throughout 2019. The next stop on our world tour will be Melbourne, Australia during the month of June.
So, you’ve decided you want live chat on your website but now you’re wondering, “How can my team create meaningful connections online when we’re competing with a bunch of scarily clever internet robots?”
We’re always looking for ways to improve our software to ensure our users have access to the best of the best. We’re excited to announce we’re adding two highly requested features; the option to export your contacts and the power to configure your desktop notifications.
After the success of the www.tawk.to meetups in Asia-Pacific, US meetups and Paris last year, we’re continuing our in-person meetups throughout 2019, starting with San Jose between Feb 3-8, 2019..
The #1 question that investors and our users almost always ask us is: “Why is www.tawk.to Free? To which we reply:
“WHO was that guy? I hate him.”
Or
“Wow ok… He’s someone I need to get to know.” – there really is no in-between.
If you’re in business for any amount of time – you’re going to have unhappy customers at some point. It’s inevitable – here’s how to deal with unhappy customers.
This (rather public) intimate list stems from a blog post we made last month asking you to be a guest on our new
After the success of the www.tawk.to meetups in Asia-Pacific, and our US meetups earlier in the year, today we’re announcing an initiative to get closer to the massive www.tawk.to community throughout Europe – with the first stop in Paris, France.
We attribute the lion share of our growth to date to our commitment to being as close as possible to our community – Listening, learning and growing with you.
The www.tawk.to application has been shaped by your feedback and ongoing input – so after the success of our meetup events last year in Asia-Pacific, today we’re announcing an initiative to get even closer to tawkers, by meeting as many of you as possible – in person, throughout the USA.
Integrate Shopify in to the www.tawk.to messaging app to provide your shopify customers with world-class customer service in chat. Check orders, shipping information and more via messaging.
This coming week we are in Ho Chi Minh, Vietnam – check out the dates below, and please fill out the form if you would like to catch up with members of our team over coffee, lunch.. (a sneaky beer or two); or simply to get acquainted.
1,000,000 forward-thinking business users now use www.tawk.to to get closer to their customers. Today marks a true milestone in this very unlikely journey that we are all on together.
If you are adding live chat to your website, or hiring outsourced chat agents – this is a must read.
This is PART 1 in the series – click here to go Straight to PART 2 Just shy of 90 days
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!
