From as little as $1 per hour for Pro, trained chat agents. Our rates simply can’t be beat.
A messaging app, offering hired chat agents. Strange right? Not really.
Offering hired chat agents is core to our revenue model, and it is how we are able to offer our software completely free to over 3,700,000+ (and growing) business users.
It’s what made tawk.to the #1 most widely used live chat app in the world.
Currently we get paid to answer chats for a small group of awesome customers that do not what to (or simply can’t) answer chats themselves.
To use our chat software will always be 100% completely free. You will never have to pay to use the core application.
Why would you want to hire chat agents 24×7 for $1/hr?
Live chat has proven to increase leads, sales and overall customer satisfaction – but often, the biggest challenge businesses face is how to hire staff to ensure you’re always online. Hiring chat agents with tawk.to is “Your business, powered by our support team”. Your customers will think they are chatting with your in-house staff, right on your website.
Nothing is worse for a visitor than when they can’t find what they are looking for. The visitor may simply need to ask a quick question to making a purchase decision and nobody is there to help. Our dedicated native speaking chat experts are fully trained in customer service and lead capture and can assist and guide your visitors.
We’re sure you have may questions, as just like hiring your own internal team members, hiring qualified agents to answer on your behalf can seem like a daunting process at first.
Absolutely – we will help you to setup triggers to automatically engage with visitors based on the page they are on.
We can work together to optimize engagement rate, and ensure the right message is sent at the right time.
Agents can, however we bill on a per domain/property basis.
There are some exceptions to this however, if it is the exact same business but you own multiple forwarded domains.
As a general rule, if the responses need to be tailored per site, then it is considered a separate entity.
Absolutely – our customer success team is available 24×7-365, and always only a quick message away.
You will have direct access to the entire team within your dashboard, so you can provide ongoing feedback on how we are doing.
NOTE: Limited availability – We limit the number of new customers that this service is offered to, as providing customer service as a service with a level of quality that our customers have come to expect, requires proper staffing and quality training. Human’s don’t scale like software. If you would like to hire live chat agents to assist with your live chat answering, now is your opportunity. We receive way more requests for hired agents than we could ever hope to service, so please get in quick to avoid disappointment.
Please initiate a chat now to get started with a free 7 day trial, your customer success team are standing by 24×7-365 to asses suitability for your product or service offering and thd expertise of our trained agents.