Getting started with tawk.to
A walkthrough of the platform end to end — setup, widget install, chat management, contacts, reporting, dashboard customisation, and inviting your team.
Recorded sessions you can watch any time — getting started with tawk.to, setting up AI Assist, and a wider Tawk Tayo series on customer experience, recruiting, and remote work.
We record one solid take per topic and put it up. No live-only events, no time-zone juggling, no replay paywall. Hit play, watch what's relevant, skip the rest.
Most teams can be up and running in an afternoon with these two. Watch in order, or jump to the one you need.
A walkthrough of the platform end to end — setup, widget install, chat management, contacts, reporting, dashboard customisation, and inviting your team.
Configure AI Assist from start to finish — escalation rules, multilingual support, commands, and message credits.
Two more places to learn the platform — short videos, or written guides for when you'd rather read.
Short videos organised by topic. Watch just the track you need — Getting Started, AI Assist, the chat widget, ticketing, integrations, privacy.
Written how-to guides covering every part of the platform — Dashboard, AI Assist, Ticketing, Knowledge Base, Add-ons, and integrations like WhatsApp, Telegram, and Messenger.
Every session is recorded and free. No live calendar to clear, no registration funnel.