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· Omnichannel Inbox

All your key channels. One shared inbox.

Live Chat, Email, WhatsApp, Facebook Messenger, SMS, and more, all centralized in one shared inbox for your team. Never lose track of a conversation again.

· Multi Channel· Unlimited Team Members· Full History
· 01 / Everywhere → one place

Multi channel, one inbox

Every scattered conversation lands in one inbox your whole team works from. No tab-hopping. Nothing lost.

  • Live chat
  • Messenger
  • WhatsApp
  • Email
  • SMS
  • Telegram

More channels are being added soon.

Live chat1
Liam O.
Hey — does the live chat work on mobile browsers, or just desktop?
WhatsApp1
Priya N
Hi! Could you resend last month's invoice when you get a chance?
Messenger1
Diego R.
Thanks so much — that completely fixed the issue I was having!
Email1
Sofia M.
Re: Q3 proposal — a couple of quick questions before we sign off
SMS1
Amara K.
Running about 5 minutes late — I'll be there as soon as I can!
Telegram1
Marco T.
Is the Tuesday afternoon slot still open for a quick call?
tawk.toInbox
6 open
Liam O.
Liam O.
Hey — does the live chat work on mobile browsers, or just desktop?
Priya N
Priya N
Hi! Could you resend last month's invoice when you get a chance?
Diego R.
Diego R.
Thanks so much — that completely fixed the issue I was having!
Sofia M.
Sofia M.
Re: Q3 proposal — a couple of quick questions before we sign off
· 02 / See it in action

See it in action

Every channel lands in one inbox — watch your team catch each message and reply, in real time.

Inbox
All channels
3 new
All
Sarah KLive chatnowI can't find my order confirmation
James LMessenger2mDo you offer enterprise pricing?
Lena MüllerWhatsApp8mCan I customize the widget colors?
Amir HassanEmail14mDamaged item received
Sarah KLive chat
Online now
Hi — my order confirmation never arrived 😕
It's order #4821
Reply…
· Live preview· No signup required· Every channel in one view
· 03 / Built for teams

One inbox your whole team
works from

Route it, collaborate on it, and pick up every conversation with the full story already in front of you.

Routing Balanced
Priya N
Sales
→ You
Sofia M.
Support
→ Sam
Diego R.
Billing
Auto
01 / Route

The right chat, to the right person.

Assign conversations by hand or route them automatically by channel, department, or availability. Nothing sits unanswered because no one owned it.

  • ·Auto-routing and departments
  • ·Assign, reassign, claim
  • ·See what's yours at a glance
Can I still get a refund?
Whisper · to Sam
Within policy — go ahead 👍
Done — refund started 🎉
⇄ Transfer# Refunds
02 / Collaborate

Loop in a teammate, right in the thread.

Drop a private whisper only your team can see, transfer a conversation mid-chat, or hand off at the end of a shift. The customer sees one seamless conversation.

  • ·Private whispers and mentions
  • ·Live transfers and handoff
  • ·Tags for reporting and triage
Priya N
Repeat customer · Dublin
VIP
WhatsApp · Shipping3d
Email · Order #30211w
Messenger · Sizing3w
⚡ Full history · every channel
03 / Context

Full history, before you say a word.

Open a conversation and the whole relationship is there — past chats across every channel, contact details, and open tickets. Nobody starts from scratch.

  • ·Every past chat, every channel
  • ·Contact details on the side
  • ·Turn any message into a ticket
· 04 / Complete customer view

One customer. Every channel.

Every conversation with a customer lands under one contact, so you always know who you're talking to.

Northwind Co.
Northwind Co.Customer account
· every channel, one place
Live inbox2 new
Liam O.Live chatnow
Does this work on mobile?
Sofia M.Email2m
Re: Q3 proposal
Diego R.Messenger8m
Thanks — that fixed it!

Every conversation,
in one place

One shared inbox for your whole team.
Free forever, easy set-up.