# tawk.to > tawk.to is a free omnichannel inbox and communication platform for small businesses. It centralizes customer conversations across the tawk.to widget, WhatsApp, Facebook Messenger, Telegram, SMS, email, and Instagram. The platform is continuously expanding to integrate emerging social, video, and voice communication channels. > > Free Core Capabilities: > * Omnichannel inbox > * Ticketing platform > * Knowledge base > * Pipeline and CRM > * Form builder and calendar integrations > * Unlimited agent and admin seating > > Premium Add-ons and Scalable Features: > * AI Agents (free tier available, scaling to paid options based on usage) > * Platform white-labeling (widget, ticketing, knowledge base, and chat pages) > * Video, voice, and screen sharing > > Developers and administrators utilize the platform's JavaScript API, webhooks, and REST APIs to customize routing experiences, sync external data, and automate support workflows. ## Help Center | tawk.to > Get all the help you need in the tawk.to Help Center. - [Home](https://help.tawk.to/) - [Getting Started](https://help.tawk.to/category/getting-started) - [Chat Widget Customization](https://help.tawk.to/category/chat-widget-customization) - [Dashboard 101](https://help.tawk.to/category/dashboard-101) - [Billing](https://help.tawk.to/category/billing) - [Ai Assist](https://help.tawk.to/category/ai-assist) - [Facebook Messenger](https://help.tawk.to/category/facebook-messenger) - [Twilio Sms](https://help.tawk.to/category/twilio-sms) - [Whatsapp](https://help.tawk.to/category/whatsapp) - [Ticketing](https://help.tawk.to/category/ticketing) - [Knowledge Base](https://help.tawk.to/category/knowledge-base) - [Profile Page](https://help.tawk.to/category/profile-page) - [Contacts](https://help.tawk.to/category/contacts) - [Advanced Features](https://help.tawk.to/category/advanced-features) - [Add Ons](https://help.tawk.to/category/add-ons) - [Shopping Cart Integrations](https://help.tawk.to/category/shopping-cart-integrations) - [Integrations](https://help.tawk.to/category/integrations) - [Google Integrations](https://help.tawk.to/category/google-integrations) - [Ios](https://help.tawk.to/category/ios) - [Creating A New Account](https://help.tawk.to/article/creating-a-new-account) - [Adding A Widget To Your Website](https://help.tawk.to/article/adding-a-widget-to-your-website) - [How To Invite And Manage Agents](https://help.tawk.to/article/how-to-invite-and-manage-agents) - [The Difference Between Properties Chat Pages And Profile Pages](https://help.tawk.to/article/the-difference-between-properties-chat-pages-and-profile-pages) - [Adding Additional Websites To The Dashboard](https://help.tawk.to/article/adding-additional-websites-to-the-dashboard) - [Setting Up A Basic Chat Rescue Trigger](https://help.tawk.to/article/setting-up-a-basic-chat-rescue-trigger) - [Understanding Weekly Roundup Email](https://help.tawk.to/article/understanding-weekly-roundup-email) - [A Checklist To Help You Set Up Your Tawkto Dashboard](https://help.tawk.to/article/a-checklist-to-help-you-set-up-your-tawkto-dashboard) - [How Do Settings And Interactions Change The Widgets Appearance](https://help.tawk.to/article/how-do-settings-and-interactions-change-the-widgets-appearance) - [Changing The Appearance Of The Chat Widget](https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget) - [How To Modify Your Widget Content](https://help.tawk.to/article/how-to-modify-your-widget-content) - [Changing Your Widget Language](https://help.tawk.to/article/changing-your-widget-language) - [Customizing The Widget Header And Body Cards](https://help.tawk.to/article/customizing-the-widget-header-and-body-cards) - [Change How The Widget Behaves On Your Site](https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site) - [Changing The Widget Position](https://help.tawk.to/article/changing-the-widget-position) - [Enabling The Attention Grabber](https://help.tawk.to/article/enabling-the-attention-grabber) - [Using The Pre Chat Form](https://help.tawk.to/article/using-the-pre-chat-form) - [Direct Chat Link](https://help.tawk.to/article/direct-chat-link) - [Adding A Seasonal Attention Grabber](https://help.tawk.to/article/adding-a-seasonal-attention-grabber) - [How To Edit Your Account Settings](https://help.tawk.to/article/how-to-edit-your-account-settings) - [The Difference Between Online Away And Invisible](https://help.tawk.to/article/the-difference-between-online-away-and-invisible) - [Enabling Desktop Notifications](https://help.tawk.to/article/enabling-desktop-notifications) - [How To Change Your Property Image](https://help.tawk.to/article/how-to-change-your-property-image) - [How To Change Profile Image](https://help.tawk.to/article/how-to-change-profile-image) - [Managing Sound Settings And Desktop Notifications](https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications) - [Creating And Managing Aliases](https://help.tawk.to/article/creating-and-managing-aliases) - [How To Answer An Incoming Chat](https://help.tawk.to/article/how-to-answer-an-incoming-chat) - [Getting Started With Messaging](https://help.tawk.to/article/getting-started-with-messaging) - [How To Change Your Billing Details](https://help.tawk.to/article/how-to-change-your-billing-details) - [How Do I Change My Payment Method](https://help.tawk.to/article/how-do-i-change-my-payment-method) - [How Do I Change My Subscription](https://help.tawk.to/article/how-do-i-change-my-subscription) - [Can I Transfer A Subscription To A Different Property](https://help.tawk.to/article/can-i-transfer-a-subscription-to-a-different-property) - [Are We Charged Gst Or Vat On Any Tawkto Purchases](https://help.tawk.to/article/are-we-charged-gst-or-vat-on-any-tawkto-purchases) - [How Do I Cancel A Subscription](https://help.tawk.to/article/how-do-i-cancel-a-subscription) - [How Do I Renew My Canceled Subscription](https://help.tawk.to/article/how-do-i-renew-my-canceled-subscription) - [Ai Assist Integrations](https://help.tawk.to/category/ai-assist/ai-assist-integrations) - [Ai Assist 247 Sales And Customer Service Made Easy](https://help.tawk.to/article/ai-assist-247-sales-and-customer-service-made-easy) - [Getting Started With Ai Assist](https://help.tawk.to/article/getting-started-with-ai-assist) - [How To Manage Billing For Ai Assist](https://help.tawk.to/article/how-to-manage-billing-for-ai-assist) - [Deploying Multiple Ai Agents Across Support Channels](https://help.tawk.to/article/deploying-multiple-ai-agents-across-support-channels) - [Using Suggested Message And Ai Assist To Create Scripted Chat Sequences](https://help.tawk.to/article/using-suggested-message-and-ai-assist-to-create-scripted-chat-sequences) - [How To Train Ai Assist To Include Links In Responses](https://help.tawk.to/article/how-to-train-ai-assist-to-include-links-in-responses) - [Using Smart Reply](https://help.tawk.to/article/using-smart-reply) - [Understanding Ai Assist’s Data Sources](https://help.tawk.to/article/understanding-ai-assist%E2%80%99s-data-sources) - [Introducing The Tawkto Ai Assist Re Crawl Feature](https://help.tawk.to/article/introducing-the-tawkto-ai-assist-re-crawl-feature) - [Getting Started With The Base Prompt](https://help.tawk.to/article/getting-started-with-the-base-prompt) - [Connecting Facebook Messenger To Tawkto](https://help.tawk.to/article/connecting-facebook-messenger-to-tawkto) - [Connecting Multiple Facebook Accounts To A Property](https://help.tawk.to/article/connecting-multiple-facebook-accounts-to-a-property) - [Facebook Messenger Troubleshooting Message Delivery Issues](https://help.tawk.to/article/facebook-messenger-troubleshooting-message-delivery-issues) - [Setting Up Ai Assist To Handle Facebook Conversations](https://help.tawk.to/article/setting-up-ai-assist-to-handle-facebook-conversations) - [Disconnecting A Facebook Page](https://help.tawk.to/article/disconnecting-a-facebook-page) - [Connecting Twilio Sms To Your Tawkto Inbox](https://help.tawk.to/article/connecting-twilio-sms-to-your-tawkto-inbox) - [Connecting Multiple Twilio Sms Accounts And Inboxes](https://help.tawk.to/article/connecting-multiple-twilio-sms-accounts-and-inboxes) - [Purchasing Twilio Phone Numbers](https://help.tawk.to/article/purchasing-twilio-phone-numbers) - [Twilio Sms Troubleshooting Message Delivery Issues](https://help.tawk.to/article/twilio-sms-troubleshooting-message-delivery-issues) - [Connecting Whatsapp To Tawkto](https://help.tawk.to/article/connecting-whatsapp-to-tawkto) - [Connecting Multiple Whatsapp Numbers](https://help.tawk.to/article/connecting-multiple-whatsapp-numbers) - [Updating Whatsapp Settings](https://help.tawk.to/article/updating-whatsapp-settings) - [Using Whatsapp Templates](https://help.tawk.to/article/using-whatsapp-templates) - [Troubleshooting Whatsapp Message Delivery Issues](https://help.tawk.to/article/troubleshooting-whatsapp-message-delivery-issues) - [How To Disconnect Your Whatsapp Business Account From Tawkto](https://help.tawk.to/article/how-to-disconnect-your-whatsapp-business-account-from-tawkto) - [How To Create A Ticket](https://help.tawk.to/article/how-to-create-a-ticket) - [Responding To Offline Messages Via Ticketing](https://help.tawk.to/article/responding-to-offline-messages-via-ticketing) - [Assigning Tickets](https://help.tawk.to/article/assigning-tickets) - [Tagging Tickets](https://help.tawk.to/article/tagging-tickets) - [Setting Ticket Priority](https://help.tawk.to/article/setting-ticket-priority) - [Adding Notes To Tickets](https://help.tawk.to/article/adding-notes-to-tickets) - [Searching Through Tickets](https://help.tawk.to/article/searching-through-tickets) - [The Difference Between Open Pending Or Closed Tickets](https://help.tawk.to/article/the-difference-between-open-pending-or-closed-tickets) - [Forwarding Your Emails To Tawkto](https://help.tawk.to/article/forwarding-your-emails-to-tawkto) - [Forwarding Emails From Outlook With Microsoft 365](https://help.tawk.to/article/forwarding-emails-from-outlook-with-microsoft-365) - [What Is The Knowledge Base](https://help.tawk.to/article/what-is-the-knowledge-base) - [Setting Up Your Knowledge Base](https://help.tawk.to/article/setting-up-your-knowledge-base) - [Creating A New Knowledge Base Article](https://help.tawk.to/article/creating-a-new-knowledge-base-article) - [Creating Knowledge Base Categories](https://help.tawk.to/article/creating-knowledge-base-categories) - [How To Change The Order Of Articles In The Knowledge Base](https://help.tawk.to/article/how-to-change-the-order-of-articles-in-the-knowledge-base) - [What Is The Purpose Of The Primary Category In The Knowledge Base](https://help.tawk.to/article/what-is-the-purpose-of-the-primary-category-in-the-knowledge-base) - [Customizing Your Knowledge Base Additional Languages](https://help.tawk.to/article/customizing-your-knowledge-base-additional-languages) - [Customizing The Submit Ticket Feature In Your Knowledge Base](https://help.tawk.to/article/customizing-the-submit-ticket-feature-in-your-knowledge-base) - [Creating Private Knowledge Base Articles And Categories](https://help.tawk.to/article/creating-private-knowledge-base-articles-and-categories) - [How To Set Up Ssl For Your Knowledge Base With Mlyitics](https://help.tawk.to/article/how-to-set-up-ssl-for-your-knowledge-base-with-mlyitics) - [Editing Your Personal Profile Page](https://help.tawk.to/article/editing-your-personal-profile-page) - [Editing The Widget On Your Personal Profile Page](https://help.tawk.to/article/editing-the-widget-on-your-personal-profile-page) - [Setting Up Tabs On Your Personal Profile Page](https://help.tawk.to/article/setting-up-tabs-on-your-personal-profile-page) - [Managing And Creating Global Shortcuts](https://help.tawk.to/article/managing-and-creating-global-shortcuts) - [Managing And Creating Profile Shortcuts](https://help.tawk.to/article/managing-and-creating-profile-shortcuts) - [Managing The Ban List For Your Personal Profile Page](https://help.tawk.to/article/managing-the-ban-list-for-your-personal-profile-page) - [How To Add Export And Delete Contacts](https://help.tawk.to/article/how-to-add-export-and-delete-contacts) - [How To Manage Contacts](https://help.tawk.to/article/how-to-manage-contacts) - [How To Manage Organizations In Contacts](https://help.tawk.to/article/how-to-manage-organizations-in-contacts) - [How To Customize Your Contacts Display](https://help.tawk.to/article/how-to-customize-your-contacts-display) - [How To Add And Manage Segments In Contacts](https://help.tawk.to/article/how-to-add-and-manage-segments-in-contacts) - [How To Merge Contacts](https://help.tawk.to/article/how-to-merge-contacts) - [How To Customize A Profile In Contacts](https://help.tawk.to/article/how-to-customize-a-profile-in-contacts) - [Examples Of Advanced Triggers](https://help.tawk.to/category/advanced-features/examples-of-advanced-triggers) - [Tabs](https://help.tawk.to/category/advanced-features/tabs) - [Setting Up Direct Messages](https://help.tawk.to/article/setting-up-direct-messages) - [Creating And Managing Departments](https://help.tawk.to/article/creating-and-managing-departments) - [Creating And Managing Triggers](https://help.tawk.to/article/creating-and-managing-triggers) - [Advanced Triggers](https://help.tawk.to/article/advanced-triggers) - [Creating And Managing Tabs](https://help.tawk.to/article/creating-and-managing-tabs) - [Adding Direct Messages And Group Chats To Tabs](https://help.tawk.to/article/adding-direct-messages-and-group-chats-to-tabs) - [Creating And Managing Agent Alerts](https://help.tawk.to/article/creating-and-managing-agent-alerts) - [Creating And Managing Webhooks](https://help.tawk.to/article/creating-and-managing-webhooks) - [Exporting Contacts](https://help.tawk.to/article/exporting-contacts) - [Exporting Messages](https://help.tawk.to/article/exporting-messages) - [Video Voice Screensharing Add On](https://help.tawk.to/article/video-voice-screensharing-add-on) - [Setting Up The Remove Branding Add On](https://help.tawk.to/article/setting-up-the-remove-branding-add-on) - [Getting Started With Video Voice Screensharing](https://help.tawk.to/article/getting-started-with-video-voice-screensharing) - [Purchasing The Remove Branding And White Label Add On](https://help.tawk.to/article/purchasing-the-remove-branding-and-white-label-add-on) - [How To White Label Your Chat Page Direct Chat Link And Popout Chat Widget](https://help.tawk.to/article/how-to-white-label-your-chat-page-direct-chat-link-and-popout-chat-widget) - [How To White Label Your Knowledge Base](https://help.tawk.to/article/how-to-white-label-your-knowledge-base) - [Add Https To Your White Labeled Knowledge Base And Chat Link](https://help.tawk.to/article/add-https-to-your-white-labeled-knowledge-base-and-chat-link) - [How To Set Up Ssl For Your Knowledge Base With Apache](https://help.tawk.to/article/how-to-set-up-ssl-for-your-knowledge-base-with-apache) - [Managing Your Billing](https://help.tawk.to/article/managing-your-billing) - [How To Purchase Tawktos Hired Agent Service](https://help.tawk.to/article/how-to-purchase-tawktos-hired-agent-service) - [Opencart](https://help.tawk.to/category/shopping-cart-integrations/opencart) - [Shopify](https://help.tawk.to/article/shopify) - [Bigcommerce](https://help.tawk.to/article/bigcommerce) - [Magento](https://help.tawk.to/article/magento) - [Prestashop](https://help.tawk.to/article/prestashop) - [Opencart 3x](https://help.tawk.to/article/opencart-3x) - [Opencart 30x](https://help.tawk.to/article/opencart-30x) - [Opencart 156x](https://help.tawk.to/article/opencart-156x) - [Zen Cart](https://help.tawk.to/article/zen-cart) - [Oscommerce](https://help.tawk.to/article/oscommerce) - [Osclass Open Source Classifieds](https://help.tawk.to/article/osclass-open-source-classifieds) - [Make Integrations](https://help.tawk.to/category/integrations/make-integrations) - [Google Ads Tracking](https://help.tawk.to/article/google-ads-tracking) - [How To Set Up Tawkto For Google Analytics Tracking With Google Tag Manager](https://help.tawk.to/article/how-to-set-up-tawkto-for-google-analytics-tracking-with-google-tag-manager) - [How To Set Up Tawkto For Google Analytics Tracking](https://help.tawk.to/article/how-to-set-up-tawkto-for-google-analytics-tracking) - [Make Send A Discord Notification When A Chat Starts](https://help.tawk.to/article/make-send-a-discord-notification-when-a-chat-starts) - [Make Integration Send An Sms Message When A Chat Starts](https://help.tawk.to/article/make-integration-send-an-sms-message-when-a-chat-starts) - [Make Add A New Subscriber To A Mailerlite Group When A Chat Starts](https://help.tawk.to/article/make-add-a-new-subscriber-to-a-mailerlite-group-when-a-chat-starts) - [Add Live Chat To Your Webflow Site](https://help.tawk.to/article/add-live-chat-to-your-webflow-site) - [Godaddy](https://help.tawk.to/article/godaddy) - [Create Tawkto Integrations With Zapier](https://help.tawk.to/article/create-tawkto-integrations-with-zapier) - [Adding The Tawkto Widget To Prestashop 8x](https://help.tawk.to/article/adding-the-tawkto-widget-to-prestashop-8x) - [How To Add The Tawkto Widget With Google Tag Manager](https://help.tawk.to/article/how-to-add-the-tawkto-widget-with-google-tag-manager) - [Google Ads Conversion Tracking With Google Tag Manager](https://help.tawk.to/article/google-ads-conversion-tracking-with-google-tag-manager) - [Enabling Sound And Badge Notifications On Ios](https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios) - [Why Am I Not Getting Notifications On Ios](https://help.tawk.to/article/why-am-i-not-getting-notifications-on-ios) - [Inviting And Managing Agents On Ios](https://help.tawk.to/article/inviting-and-managing-agents-on-ios) - [Creating And Managing Agent Alerts On Ios](https://help.tawk.to/article/creating-and-managing-agent-alerts-on-ios) - [Using The Widget Scheduler On Ios](https://help.tawk.to/article/using-the-widget-scheduler-on-ios) - [Change How The Widget Behaves On Your Site On Ios](https://help.tawk.to/article/change-how-the-widget-behaves-on-your-site-on-ios) - [Managing The Ban List On Ios](https://help.tawk.to/article/managing-the-ban-list-on-ios) - [Disabling Visitor Ip Tracking On Ios](https://help.tawk.to/article/disabling-visitor-ip-tracking-on-ios) - [Where To Find Your Widget Code On Ios](https://help.tawk.to/article/where-to-find-your-widget-code-on-ios) - [Managing Your Inbox On Ios](https://help.tawk.to/article/managing-your-inbox-on-ios) - [Android](https://help.tawk.to/category/android) - [Wordpress](https://help.tawk.to/article/wordpress) - [Wix](https://help.tawk.to/article/wix) - [Squarespace](https://help.tawk.to/article/squarespace) - [Joomla](https://help.tawk.to/article/joomla) - [Weebly](https://help.tawk.to/article/weebly) - [Drupal 8](https://help.tawk.to/article/drupal-8) - [Cloudflare](https://help.tawk.to/article/cloudflare) - [Whmcs](https://help.tawk.to/article/whmcs) - [Cayzu Help Desk](https://help.tawk.to/article/cayzu-help-desk) - [Why Are Images Not Showing Up In The Widget](https://help.tawk.to/article/why-are-images-not-showing-up-in-the-widget) - [Inviting And Managing Agents On Android](https://help.tawk.to/article/inviting-and-managing-agents-on-android) - [Can I Invite Multiple Agents At Once](https://help.tawk.to/article/can-i-invite-multiple-agents-at-once) - [How To Accept An Invitation To A Tawkto Property](https://help.tawk.to/article/how-to-accept-an-invitation-to-a-tawkto-property) - [How To Get Your Ai Agent To Greet Visitors When They Start A Chat](https://help.tawk.to/article/how-to-get-your-ai-agent-to-greet-visitors-when-they-start-a-chat) - [Why Do I See Two Properties In The Drop Down Menu](https://help.tawk.to/article/why-do-i-see-two-properties-in-the-drop-down-menu) - [How To Set Up A Chat Page](https://help.tawk.to/article/how-to-set-up-a-chat-page) - [How Does Tawkto Define Visitors](https://help.tawk.to/article/how-does-tawkto-define-visitors) - [Creating And Responding To Tickets](https://help.tawk.to/article/creating-and-responding-to-tickets) - [Understanding The Statistics In Your Dashboard](https://help.tawk.to/article/understanding-the-statistics-in-your-dashboard) - [Understanding Reporting](https://help.tawk.to/article/understanding-reporting) - [How Do I Opt Out Of The Weekly Roundup](https://help.tawk.to/article/how-do-i-opt-out-of-the-weekly-roundup) - [Why Am I Not Receiving Emails](https://help.tawk.to/article/why-am-i-not-receiving-emails) - [Setting A Visitors Name And Email In The Pre Chat Form Using Javascript Api](https://help.tawk.to/article/setting-a-visitors-name-and-email-in-the-pre-chat-form-using-javascript-api) - [How To Whitelist Your Support Email](https://help.tawk.to/article/how-to-whitelist-your-support-email) - [Email And Ticket Response Templates To Improve Customer Service](https://help.tawk.to/article/email-and-ticket-response-templates-to-improve-customer-service) - [Changing The Content On The Minimized Widget](https://help.tawk.to/article/changing-the-content-on-the-minimized-widget) - [How To Set The Position Of A Custom Attention Grabber](https://help.tawk.to/article/how-to-set-the-position-of-a-custom-attention-grabber) - [How To Greet Visitors With A Welcome Message Using A Trigger](https://help.tawk.to/article/how-to-greet-visitors-with-a-welcome-message-using-a-trigger) - [Advanced Trigger Send A Message Based On Number Of Visits](https://help.tawk.to/article/advanced-trigger-send-a-message-based-on-number-of-visits) - [Creating And Managing Shortcuts](https://help.tawk.to/article/creating-and-managing-shortcuts) - [Shortcut Templates For Easy Conversations](https://help.tawk.to/article/shortcut-templates-for-easy-conversations) - [Updating Twilio Sms Inbox Settings](https://help.tawk.to/article/updating-twilio-sms-inbox-settings) - [Changing Your Widget Language](https://help.tawk.to/article/changing-your-widget-language?utm_source=chatgpt.com) - [Customizing The Widget Header And Body Cards](https://help.tawk.to/article/customizing-the-widget-header-and-body-cards?utm_source=chatgpt.com) - [Using The Pre Chat Form](https://help.tawk.to/article/using-the-pre-chat-form?utm_source=chatgpt.com) - [Changing The Appearance Of The Chat Widget](https://help.tawk.to/article/changing-the-appearance-of-the-chat-widget?utm_source=chatgpt.com) - [What Languages Does Tawkto Support](https://help.tawk.to/article/what-languages-does-tawkto-support) - [How To Change The Display Language For Your Dashboard](https://help.tawk.to/article/how-to-change-the-display-language-for-your-dashboard) - [Change The Widget Based On The Visitors Language](https://help.tawk.to/article/change-the-widget-based-on-the-visitors-language) - [Using The Widget Scheduler](https://help.tawk.to/article/using-the-widget-scheduler) - [Customizing Your Widget Placement With The Javascript Api](https://help.tawk.to/article/customizing-your-widget-placement-with-the-javascript-api?utm_source=chatgpt.com) - [How To Modify Your Widget Content](https://help.tawk.to/article/how-to-modify-your-widget-content?utm_source=chatgpt.com) - [How To Set The Position Of A Custom Attention Grabber](https://help.tawk.to/article/how-to-set-the-position-of-a-custom-attention-grabber) - [Set Up A Pre Chat Form With The Option To Select A Department](https://help.tawk.to/article/set-up-a-pre-chat-form-with-the-option-to-select-a-department) - [How To Engage More Visitors In Chat](https://help.tawk.to/article/how-to-engage-more-visitors-in-chat) - [How To Enable Lightdark Mode](https://help.tawk.to/article/how-to-enable-lightdark-mode) - [How To Enable Multi Factor Authentication On Tawkto](https://help.tawk.to/article/how-to-enable-multi-factor-authentication-on-tawkto) - [Deleting Your Account](https://help.tawk.to/article/deleting-your-account) - [Changing The Greetings On Your Widget](https://help.tawk.to/article/changing-the-greetings-on-your-widget) - [Why Am I Not Getting Notifications](https://help.tawk.to/article/why-am-i-not-getting-notifications?utm_source=chatgpt.com) - [Managing Sound Settings And Desktop Notifications](https://help.tawk.to/article/managing-sound-settings-and-desktop-notifications?utm_source=chatgpt.com) - [Enabling Notifications On Android](https://help.tawk.to/article/enabling-notifications-on-android?utm_source=chatgpt.com) - [Enabling Sound And Badge Notifications On Ios](https://help.tawk.to/article/enabling-sound-and-badge-notifications-on-ios?utm_source=chatgpt.com) - [Understanding Incoming Chat Notifications](https://help.tawk.to/article/understanding-incoming-chat-notifications?utm_source=chatgpt.com) - [Why Am I Not Getting Notifications](https://help.tawk.to/article/why-am-i-not-getting-notifications) - [Why Am I Not Getting Sound Notifications](https://help.tawk.to/article/why-am-i-not-getting-sound-notifications) - [How To Stop New Visitor Notifications](https://help.tawk.to/article/how-to-stop-new-visitor-notifications) - [Enabling Notifications On Android](https://help.tawk.to/article/enabling-notifications-on-android) - [How To Manage Sounds And Notifications In Ios](https://help.tawk.to/article/how-to-manage-sounds-and-notifications-in-ios) - [How To Add Change Or Delete An Alias On Ios](https://help.tawk.to/article/how-to-add-change-or-delete-an-alias-on-ios) - [How To Add Change Or Delete An Alias On Android](https://help.tawk.to/article/how-to-add-change-or-delete-an-alias-on-android) - [How Many Aliases Can I Create](https://help.tawk.to/article/how-many-aliases-can-i-create) - [Personalize Live Chat Agent Image](https://help.tawk.to/article/personalize-live-chat-agent-image) - [Can I End A Chat From The Dashboard](https://help.tawk.to/article/can-i-end-a-chat-from-the-dashboard) - [Understanding Incoming Chat Notifications](https://help.tawk.to/article/understanding-incoming-chat-notifications) - [Transferring A Chat](https://help.tawk.to/article/transferring-a-chat) - [How To Take Over A Chat From Another Agent Or Ai Assist](https://help.tawk.to/article/how-to-take-over-a-chat-from-another-agent-or-ai-assist) - [Using Ai Base Commands](https://help.tawk.to/article/using-ai-base-commands) - [Downloading Your Invoice](https://help.tawk.to/article/downloading-your-invoice) - [Vue 3](https://help.tawk.to/article/vue-3) - [Emberjs](https://help.tawk.to/article/emberjs) - [Make Integration Add A Row To A Google Sheet When A New Ticket Is Created](https://help.tawk.to/article/make-integration-add-a-row-to-a-google-sheet-when-a-new-ticket-is-created) - [Zapier Integration Add A New Row To A Google Sheet When A New Ticket Is Created](https://help.tawk.to/article/zapier-integration-add-a-new-row-to-a-google-sheet-when-a-new-ticket-is-created) - [Ai Assist Plans And Subscriptions](https://help.tawk.to/article/ai-assist-plans-and-subscriptions) - [How Ai Assist Uses Your Data Securely](https://help.tawk.to/article/how-ai-assist-uses-your-data-securely) - [How To Add Message Credits Overages To Your Ai Assist Plan](https://help.tawk.to/article/how-to-add-message-credits-overages-to-your-ai-assist-plan) - [How To Train Apollo Ai To Transfer Chats To Human Agents](https://help.tawk.to/article/how-to-train-apollo-ai-to-transfer-chats-to-human-agents) - [Using Base Prompt Instructions For Escalation](https://help.tawk.to/article/using-base-prompt-instructions-for-escalation) - [Understanding How Ai Assist Prioritizes Your Data Sources](https://help.tawk.to/article/understanding-how-ai-assist-prioritizes-your-data-sources) - [How Ai Assist Selects The Best Language Model For Customer Conversations](https://help.tawk.to/article/how-ai-assist-selects-the-best-language-model-for-customer-conversations) - [Using Base Prompt Instructions For Lead Capture](https://help.tawk.to/article/using-base-prompt-instructions-for-lead-capture) - [How To Get Ai Assist To Create Leads Via Google Forms](https://help.tawk.to/article/how-to-get-ai-assist-to-create-leads-via-google-forms) - [How To Get Ai Assist To Query A Google Sheet](https://help.tawk.to/article/how-to-get-ai-assist-to-query-a-google-sheet) - [How To Set Up A Custom Api Integration With Apollo Ai](https://help.tawk.to/article/how-to-set-up-a-custom-api-integration-with-apollo-ai) - [Why Ai Assist’s Web Crawler Might Not Be Able To Crawl Some Sites](https://help.tawk.to/article/why-ai-assist%E2%80%99s-web-crawler-might-not-be-able-to-crawl-some-sites) - [Modifying The Base Prompt](https://help.tawk.to/article/modifying-the-base-prompt) - [Using Base Prompt To Restrict Ai Assist Replies](https://help.tawk.to/article/using-base-prompt-to-restrict-ai-assist-replies) - [Connecting Woocommerce To Tawkto Ai Assist](https://help.tawk.to/article/connecting-woocommerce-to-tawkto-ai-assist) - [How To Integrate Ai Assist With Shopify](https://help.tawk.to/article/how-to-integrate-ai-assist-with-shopify) - [How To Fix Incorrect Responses Delivered By Ai Assist](https://help.tawk.to/article/how-to-fix-incorrect-responses-delivered-by-ai-assist) - [How To Whitelist Tawktos Ai Assist Crawler Bot](https://help.tawk.to/article/how-to-whitelist-tawktos-ai-assist-crawler-bot) - [Intro To Suggested Messages](https://help.tawk.to/article/intro-to-suggested-messages) - [Suggested Messages And Ai Questions](https://help.tawk.to/article/suggested-messages-and-ai-questions) - [Using Base Prompt To Direct Visitors To Search Result Pages](https://help.tawk.to/article/using-base-prompt-to-direct-visitors-to-search-result-pages) - [Tagging Chats Contacts And Tickets](https://help.tawk.to/article/tagging-chats-contacts-and-tickets) - [Getting Started With The Inbox](https://help.tawk.to/article/getting-started-with-the-inbox) - [How To Respond To A Ticket](https://help.tawk.to/article/how-to-respond-to-a-ticket) - [Exporting Tickets](https://help.tawk.to/article/exporting-tickets) - [Adjusting Mail Notifications](https://help.tawk.to/article/adjusting-mail-notifications) - [Performing Inbox Search](https://help.tawk.to/article/performing-inbox-search) - [How To Edit The Knowledge Base Ticket Form](https://help.tawk.to/article/how-to-edit-the-knowledge-base-ticket-form) - [How Ai Assist Uses Your Data Securely](https://help.tawk.to/article/how-ai-assist-uses-your-data-securely) - [How To Change The Order Of Categories In The Knowledge Base](https://help.tawk.to/article/how-to-change-the-order-of-categories-in-the-knowledge-base) - [Enabling And Managing Your Consent Form](https://help.tawk.to/article/enabling-and-managing-your-consent-form) - [Creating And Managing Shortcuts On Ios](https://help.tawk.to/article/creating-and-managing-shortcuts-on-ios) - [Creating And Managing Shortcuts On Android](https://help.tawk.to/article/creating-and-managing-shortcuts-on-android) - [How Does Tawkto Create A Contact](https://help.tawk.to/article/how-does-tawkto-create-a-contact) - [How To Add And Delete Organizations In Contacts](https://help.tawk.to/article/how-to-add-and-delete-organizations-in-contacts) - [Advanced Trigger Send A Message Based On The Visitors Page Url](https://help.tawk.to/article/advanced-trigger-send-a-message-based-on-the-visitors-page-url) - [Advanced Trigger Send A Second Message To A Visitor On Your Website](https://help.tawk.to/article/advanced-trigger-send-a-second-message-to-a-visitor-on-your-website) - [Advanced Trigger — Chat Rescuer Auto Respond If Agents Don’t Respond In Time](https://help.tawk.to/article/advanced-trigger-%E2%80%94-chat-rescuer-auto-respond-if-agents-don%E2%80%99t-respond-in-time) - [Creating And Managing Group Chats](https://help.tawk.to/article/creating-and-managing-group-chats) - [Sending Direct And Group Messages On Android](https://help.tawk.to/article/sending-direct-and-group-messages-on-android) - [Managing Direct Messaging And Group Messaging On Ios](https://help.tawk.to/article/managing-direct-messaging-and-group-messaging-on-ios) - [Conditions For Advanced Triggers](https://help.tawk.to/article/conditions-for-advanced-triggers) - [Make](https://help.tawk.to/article/make) - [How Do I Convert Json Files](https://help.tawk.to/article/how-do-i-convert-json-files) - [Rest Api](https://help.tawk.to/article/rest-api) - [Viewing Deleting And Exporting Your Chat History](https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history) - [How To Send Chat Transcripts Via Webhooks](https://help.tawk.to/article/how-to-send-chat-transcripts-via-webhooks) - [What Are Txt And Cname](https://help.tawk.to/article/what-are-txt-and-cname) - [How To Set Up A Dmarc Record](https://help.tawk.to/article/how-to-set-up-a-dmarc-record) - [Setting Up Remove Branding For Tickets](https://help.tawk.to/article/setting-up-remove-branding-for-tickets) - [Adding A Tawkto Widget To Opencart 4](https://help.tawk.to/article/adding-a-tawkto-widget-to-opencart-4) - [Make Send A Notification In Slack When A Chat Starts](https://help.tawk.to/article/make-send-a-notification-in-slack-when-a-chat-starts) - [Change The Widget Or Property Based On Page Language](https://help.tawk.to/article/change-the-widget-or-property-based-on-page-language) - [Why Does My Visitor Count Not Match Up With Google Analytics](https://help.tawk.to/article/why-does-my-visitor-count-not-match-up-with-google-analytics) - [Restricting Your Widget By Platform Domain Or Country](https://help.tawk.to/article/restricting-your-widget-by-platform-domain-or-country) - [What Is The Difference Between An Inline Widget And An Embed Widget](https://help.tawk.to/article/what-is-the-difference-between-an-inline-widget-and-an-embed-widget) - [Ai Assist Integrations](https://help.tawk.to/category/ai-assist-integrations) - [Enabling The Sleep Mode Feature](https://help.tawk.to/article/enabling-the-sleep-mode-feature) - [Not Receiving Chat Notifications](https://help.tawk.to/article/not-receiving-chat-notifications) - [Using The Widget Scheduler On Android](https://help.tawk.to/article/using-the-widget-scheduler-on-android) - [Will My Widget Scheduler Automatically Update For Daylight Savings Time](https://help.tawk.to/article/will-my-widget-scheduler-automatically-update-for-daylight-savings-time) - 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[Faq](https://help.tawk.to/category/faq) - [How To Reset My Password](https://help.tawk.to/article/how-to-reset-my-password) - [Why Do I Have More Visitors Than Page Views](https://help.tawk.to/article/why-do-i-have-more-visitors-than-page-views) - [Capturing Leads Via The Tawkto Lead Capture Form](https://help.tawk.to/article/capturing-leads-via-the-tawkto-lead-capture-form) - [How To Generate A Hash For Javascript Api](https://help.tawk.to/article/how-to-generate-a-hash-for-javascript-api) - [Best Practices](https://help.tawk.to/category/best-practices) - [Five Easy Ways Avoid Missed Chats](https://help.tawk.to/article/five-easy-ways-avoid-missed-chats) - [Tips For Responding To Multiple Chats At The Same Time](https://help.tawk.to/article/tips-for-responding-to-multiple-chats-at-the-same-time) - [Delivering A Great Customer Experience In Chat](https://help.tawk.to/article/delivering-a-great-customer-experience-in-chat) - [Email And Ticket Response Templates For E Commerce](https://help.tawk.to/article/email-and-ticket-response-templates-for-e-commerce) - [Examples Of Advanced Triggers](https://help.tawk.to/category/examples-of-advanced-triggers) - [How To Maximize The Widget After A Trigger](https://help.tawk.to/article/how-to-maximize-the-widget-after-a-trigger) - [How To Make The Widget Appear After A Trigger](https://help.tawk.to/article/how-to-make-the-widget-appear-after-a-trigger) - [Why Add Multiple Widgets](https://help.tawk.to/article/why-add-multiple-widgets) - [Javascript Api](https://help.tawk.to/category/javascript-api) - [How To Maximize The Widget When A Website Loads](https://help.tawk.to/article/how-to-maximize-the-widget-when-a-website-loads) - [Customizing Your Z Index With The Javascript Api](https://help.tawk.to/article/customizing-your-z-index-with-the-javascript-api) - [How To Add Multiple Widgets To A Website With Javascript](https://help.tawk.to/article/how-to-add-multiple-widgets-to-a-website-with-javascript) - [How To Change The Referrer Policy Setting On Your Website](https://help.tawk.to/article/how-to-change-the-referrer-policy-setting-on-your-website) - [Banning A Visitor](https://help.tawk.to/article/banning-a-visitor?utm_source=chatgpt.com) - [Removing A Ban](https://help.tawk.to/article/removing-a-ban?utm_source=chatgpt.com) - [Understanding Visitor Monitoring And Chat Sessions](https://help.tawk.to/article/understanding-visitor-monitoring-and-chat-sessions) - [Deleting A Past Chat Or Ticket](https://help.tawk.to/article/deleting-a-past-chat-or-ticket) - [Vue Js](https://help.tawk.to/article/vue-js) - [React Js](https://help.tawk.to/article/react-js) - [Introducing Shortcuts Your Key To Faster Responses](https://help.tawk.to/article/introducing-shortcuts-your-key-to-faster-responses) - [Understanding The Base Prompt](https://help.tawk.to/article/understanding-the-base-prompt) - [Getting Started With Ai Assist](https://help.tawk.to/article/getting-started-with-ai-assist?utm_source=chatgpt.com) - [How To Integrate Apollo Ai With Picqer](https://help.tawk.to/article/how-to-integrate-apollo-ai-with-picqer) - [Adding A Property To Your Dashboard On Ios](https://help.tawk.to/article/adding-a-property-to-your-dashboard-on-ios) - [Using Hyperlinks In Tawkto Shortcuts Triggers Ai Assist More](https://help.tawk.to/article/using-hyperlinks-in-tawkto-shortcuts-triggers-ai-assist-more) - [Creating A Group Chat On Android](https://help.tawk.to/article/creating-a-group-chat-on-android) - [Viewing Deleting And Exporting Your Chat History](https://help.tawk.to/article/viewing-deleting-and-exporting-your-chat-history?utm_source=chatgpt.com) - [Exporting Messages](https://help.tawk.to/article/exporting-messages?utm_source=chatgpt.com) - [Adjusting Mail Notifications](https://help.tawk.to/article/adjusting-mail-notifications?utm_source=chatgpt.com) - [Banning A Visitor](https://help.tawk.to/article/banning-a-visitor) - [How To Add The Tawkto Widget To Your Mobile Application](https://help.tawk.to/article/how-to-add-the-tawkto-widget-to-your-mobile-application) - [Where And How Do We Host Our Data](https://help.tawk.to/article/where-and-how-do-we-host-our-data) - [Adding The Tawkto Widget To A Wordpresscom Site](https://help.tawk.to/article/adding-the-tawkto-widget-to-a-wordpresscom-site) - [How To Open The Chat Widget From Your Wordpress Website Menu](https://help.tawk.to/article/how-to-open-the-chat-widget-from-your-wordpress-website-menu) - [How Do I Change A Property Members Status](https://help.tawk.to/article/how-do-i-change-a-property-members-status) - [How To Use Setattributes With A Hash In Javascript Api](https://help.tawk.to/article/how-to-use-setattributes-with-a-hash-in-javascript-api) - [How To Set Up Logins With A Hash Using Javascript Api](https://help.tawk.to/article/how-to-set-up-logins-with-a-hash-using-javascript-api) - [How Do Timestamps Work](https://help.tawk.to/article/how-do-timestamps-work) - [Restricting The Chat Widget By Country](https://help.tawk.to/article/restricting-the-chat-widget-by-country) - [Change The Widget Based On Visitor Location Using Cloudflares Ip Geolocation](https://help.tawk.to/article/change-the-widget-based-on-visitor-location-using-cloudflares-ip-geolocation) - [Customizing Your Widget Placement With The Javascript Api](https://help.tawk.to/article/customizing-your-widget-placement-with-the-javascript-api) - [Troubleshooting](https://help.tawk.to/category/troubleshooting) - [Tabs Not Displaying Url Content](https://help.tawk.to/article/tabs-not-displaying-url-content) - [Widget Not Showing Up With Wordpress Plugin Enable Third Party Cookies](https://help.tawk.to/article/widget-not-showing-up-with-wordpress-plugin-enable-third-party-cookies) - [Stop Initialize Sound Notification Displaying In Dashboard](https://help.tawk.to/article/stop-initialize-sound-notification-displaying-in-dashboard) - [Adding Additional Websites To The Dashboard](https://help.tawk.to/article/adding-additional-websites-to-the-dashboard) - [Restricting The Chat Widget From Showing On Desktop Or Mobile](https://help.tawk.to/article/restricting-the-chat-widget-from-showing-on-desktop-or-mobile) - [Restricting The Chat Widget From Showing On Specific Domains](https://help.tawk.to/article/restricting-the-chat-widget-from-showing-on-specific-domains) ## tawk.to Developer Portal > The place to find out what we’ve been up to, learn what’s in the pipeline and see the documentation for working with our JavaScript API and more. - [Home](https://developer.tawk.to/) - [JavaScript API](https://developer.tawk.to/jsapi/) - [JavaScript API](https://developer.tawk.to/javascript-api/) - [Webhooks](https://developer.tawk.to/webhooks/) - [Zapier](https://developer.tawk.to/zapier/) - [Set Name Email Through The Javascript Api](https://developer.tawk.to/set-name-email-through-the-javascript-api/) ### Languages - [Home - Arabic](https://developer.tawk.to/?lang=ar) - [Home - Spanish](https://developer.tawk.to/?lang=es) - [Home - French](https://developer.tawk.to/?lang=fr) - [Home - Italian](https://developer.tawk.to/?lang=it) - [Home - Portuguese (BR)](https://developer.tawk.to/?lang=pt-br) - [Home - Russian](https://developer.tawk.to/?lang=ru) - [Home - Turkish](https://developer.tawk.to/?lang=tr) - [JavaScript API - Arabic](https://developer.tawk.to/javascript-api/?lang=ar) - [JavaScript API - Spanish](https://developer.tawk.to/javascript-api/?lang=es) - [JavaScript API - French](https://developer.tawk.to/javascript-api/?lang=fr) - [JavaScript API - Italian](https://developer.tawk.to/javascript-api/?lang=it) - [JavaScript API - Portuguese (BR)](https://developer.tawk.to/javascript-api/?lang=pt-br) - [JavaScript API - Russian](https://developer.tawk.to/javascript-api/?lang=ru) - [JavaScript API - Turkish](https://developer.tawk.to/javascript-api/?lang=tr) - [Webhooks - Arabic](https://developer.tawk.to/webhooks/?lang=ar) - [Webhooks - Spanish](https://developer.tawk.to/webhooks/?lang=es) - [Webhooks - French](https://developer.tawk.to/webhooks/?lang=fr) - [Webhooks - Italian](https://developer.tawk.to/webhooks/?lang=it) - [Webhooks - Portuguese (BR)](https://developer.tawk.to/webhooks/?lang=pt-br) - [Webhooks - Russian](https://developer.tawk.to/webhooks/?lang=ru) - [Webhooks - Turkish](https://developer.tawk.to/webhooks/?lang=tr) - [Zapier - Arabic](https://developer.tawk.to/zapier/?lang=ar) - [Zapier - Spanish](https://developer.tawk.to/zapier/?lang=es) - [Zapier - French](https://developer.tawk.to/zapier/?lang=fr) - [Zapier - Italian](https://developer.tawk.to/zapier/?lang=it) - [Zapier - Portuguese (BR)](https://developer.tawk.to/zapier/?lang=pt-br) - [Zapier - Russian](https://developer.tawk.to/zapier/?lang=ru) - [Zapier - Turkish](https://developer.tawk.to/zapier/?lang=tr) - [Set Name & Email Through the JavaScript API - Arabic](https://developer.tawk.to/set-name-email-through-the-javascript-api/?lang=ar) - [Set Name & Email Through the JavaScript API - Spanish](https://developer.tawk.to/set-name-email-through-the-javascript-api/?lang=es) - [Set Name & Email Through the JavaScript API - French](https://developer.tawk.to/set-name-email-through-the-javascript-api/?lang=fr) - [Set Name & Email Through the JavaScript API - Portuguese (BR)](https://developer.tawk.to/set-name-email-through-the-javascript-api/?lang=pt-br) - [Set Name & Email Through the JavaScript API - Turkish](https://developer.tawk.to/set-name-email-through-the-javascript-api/?lang=tr)