📩 How to Set Up and Use the Ticket Form in AI Assist 🤖
In this video, learn how to set up a ticket form in AI Assist to capture customer inquiries when the AI cannot provide an immediate response. This feature helps you collect customer contact details and request information efficiently.
Here’s what you’ll discover:
✅ How to create a shortcut for the ticket form.
✅ Linking the shortcut to AI escalations.
✅ Testing the form to ensure it captures details correctly.
