Welcome to tawk.to Academy

Does tawk.to affect my website’s load speed

Why does tawk.to need my personal data

What are tawk.to cookies, and what do they do?

Customize Your Basic Site Notification Trigger

How to maximize the widget when a website loads

Updating and downloading invoices

Customizing your Knowledge base for additional languages

The differences between open, pending, and closed tickets

Setting up your tawk to knowledge base

Change the widget or property based on page language

Adding direct messages and group chats to tabs

Changing the widget’s behaviour

How settings and interactions change the widget’s appearance

Using you inbox’s split view feature

How to setup the pre-chat form

How to change a property members status

Deactivate the help center search bar in your widget

Changing your online status

How to Update Twilio SMS Inbox Settings in tawk.to

How to setup a tawk.to chat page

Customize your chat widget appearance

Troubleshoot the Twilio SMS message delivery issue

Connecting multiple Twilio SMS accounts

How to purchase a Twilio SMS Number

Connect tawk.to with Twilio SMS

Tagging chats, contacts, and tickets

Disable sound notifications for new visitors

Change the display language for your dashboard

The Inline and Embed tawk.to widget

Understanding the Statistics in your Dashboard

Restricting your widget by platform, domain, or country

How to edit your tawk to account settings

Changing the greetings on your widget

Customizing the Attention Grabber

Creating and managing tabs

Getting started with the tawk to Inbox

Customizing the widget header and body cards

How to enable message credits auto top up for AI Assist

Adding additional properties to your dashboard

How to use the Direct chat link

How to ban (and unban) a visitor in tawk to

Update billing information in tawk.to

How to create a ticket in tawk.to

Direct messages and group chats

How to add and manage segments in Contacts

Add notes to tawk.to support tickets

Setup a pre chat form with departments

Creating and managing departments

Setting up advanced triggers in tawk to

Enable and manage the tawk to consent form

Properties, chat pages, and profile pages