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Video Links – Managing Sound Settings

To Change the Sounds that you hear in the Dashboard

Contents
  • Introduction
    30s
  • Widget Design
    3min
  • Online Offline
    4min
  • Pre-Chat Form
    3min
  • Triggers
    3min
  • Responding To Chats
    2min
  • Shortcuts And Tabs
    5min
  • Three Tips
    2min
  • Team Collaborating
    3min
  • Features
    4min
  • Conclusion
    1min
Menu
  • Introduction
    30s
  • Widget Design
    3min
  • Online Offline
    4min
  • Pre-Chat Form
    3min
  • Triggers
    3min
  • Responding To Chats
    2min
  • Shortcuts And Tabs
    5min
  • Three Tips
    2min
  • Team Collaborating
    3min
  • Features
    4min
  • Conclusion
    1min

To Change the Sounds that you hear in the Dashboard, Follow These Steps:

1. Go to the Top Righ-hand side of the Dashboard and select My Profile icon.

2. Go to Manage Sounds & Notifications.

3. Choose the Sound you would like to use for each Action.

4. Set the Volume Level and how many times you would like that Sound Repeated

5. Desktop notification can be activated for New chat, New Message, and New Agent Message.

6. Click Save

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