Update : Admin
Today we launched a major update to the dashboard, including a new Administration area as well as some key updates to Messaging , with some changes in how we manage shortcuts, the ban list. Admin updates : We have done away with the “Sites & Pages” area, and created a dedicated section called “Admin”. Sites & Pages are now called Properties. […]
Update: Messaging (Ticketing)
Today we launched a dedicated Messaging (Beta) section, with a major change in how we manage offline messages and history (now stored in All Messages). We also added the ability to create and accept incoming Tickets, and have created a sub-section called Contacts to track your engagement history with your users. The Basics If you have an existing ‘Site’ or […]
Update: Monitoring – what you should know.
Today we launched a dedicated Monitoring section, with changes to how www.tawk.to tracks and monitors visitors within the dashboard. There are a bunch of new features you should know about : Monitoring Visitors will no longer be displayed in the sidebar, and can now be viewed in a dedicated Monitoring section. The benefits of moving them out of the sidebar and in […]
JavaScript API Released
The www.tawk.to Javascript API is now available (and it’s 100% Free!) The functionality list is available here > https://www.tawk.to/javascript-api/ We’re really excited to see how you use the API to integrate with your websites and applications. If there is any functionality missing, or you need clarification on any of the methods, our team are available 24×7-365 to […]