New features and bug fixes
Hey tawkers, It’s been a while since we last tawked so here is a brief summary for easier digestion: We fixed some bugs The mobile widget did a thing that would return Visitors to the top of the page when the Widget was minimised. Now Visitors stay where they last parked. When Agent’s wanted to remove themselves […]
New feature: Reporting
Hello dear tawkers! Yes, that’s how we call ourselves and you are one of us! When logging in to the www.tawk.to dashboard you might have noticed a shiny ‘NEW’ label in the main menu, as we’ve launched a new Reporting section which many, many tawkers have been asking for. It’s finally here! With reporting, you will […]
Update : Admin
Today we launched a major update to the dashboard, including a new Administration area as well as some key updates to Messaging , with some changes in how we manage shortcuts, the ban list. Admin updates : We have done away with the “Sites & Pages” area, and created a dedicated section called “Admin”. Sites & Pages are now called Properties. […]
Update: Messaging (Ticketing)
Today we launched a dedicated Messaging (Beta) section, with a major change in how we manage offline messages and history (now stored in All Messages). We also added the ability to create and accept incoming Tickets, and have created a sub-section called Contacts to track your engagement history with your users. The Basics If you have an existing ‘Site’ or […]
