CRM beta release: Contacts

View of a Contact profile in the tawk.to CRM

Our development team has been working on a new CRM feature and we’re excited to announce it is now in the final stages of development. With tawk.to Contacts, you can manage all your conversations and activity across multiple channels from a single tawk.to Dashboard.

New feature: Support emails now automatically customized for you

We’re excited to announce a new email update at tawk.to. Our dedicated team of developers has just released a new feature and it’s now available for every subscriber at tawk.to: a default Ticketing Email address automatically customized to match the name of your chat property. Learn more here.

White label your Knowledge Base

As business owners, we want our brands to be known, trusted, and remembered. Today we’re excited to announce the launch of our new white label feature for your Knowledge Base. What is white labeling? Why are we getting so many requests? And what can white labeling do for your business?