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Video Links – Using the Widget Scheduler Feature

To create a Schedule for the Widget to be Online or Offline

Contents
  • 1. Introduction
    30s

  • 2. Widget design
    3min

  • 3. Online, offline
    4min

  • 4. Pre-Chat Form
    3min

  • 5. Triggers
    3min

  • 6. Responding to chats
    2min

  • 7. Shortcuts And Tabs
    5min

  • 8. Three tips
    2min

  • 9. Team collaborating
    3min

  • 10. Features
    4min

  • 11. Conclusion
    1min

  • 1. Introduction
    30s

  • 2. Widget design
    3min

  • 3. Online, offline
    4min

  • 4. Pre-Chat Form
    3min

  • 5. Triggers
    3min

  • 6. Responding to chats
    2min

  • 7. Shortcuts And Tabs
    5min

  • 8. Three tips
    2min

  • 9. Team collaborating
    3min

  • 10. Features
    4min

  • 11. Conclusion
    1min

To create a Schedule for the Widget to be Online or Offline Follow These Steps:

  • Go to Admin at the bottom of the left-hand sidebar.
  • Select the Chat Widget option on the left-hand side menu.
  • Scroll down to Scheduler and select your timezone.
  • Choose the city you are operating in.
  • Then set the schedule as needed.
  • Click Save.

NOTE:

  • When agents are online and the widget is scheduled to be online, consider page status to be online.
  • When agents are online and the widget is scheduled to be offline, consider page status to be offline.
  • When agents are offline and the widget is scheduled to be online, consider page status to be offline.
  • When agents are offline and the widget is scheduled to be offline, consider page status to be offline.

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