To Change the Sounds that you hear in the Dashboard, Follow These Steps:
1. Go to the Top Righ-hand side of the Dashboard and select My Profile icon.
2. Go to Manage Sounds & Notifications.
3. Choose the Sound you would like to use for each Action.
4. Set the Volume Level and how many times you would like that Sound Repeated
5. Desktop notification can be activated for New chat, New Message, and New Agent Message.
6. Click Save
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!