Tawk.to is an Agent Centric chat application, which means every agent has their own account and you can share Properties. E.g. if you added a friend to one of your Properties, they would be able to see visitors on your website, and answer chats from them.
- Click on the Admin Cog in the bottom left sidebar menu of the dashboard.
- Select Property Members in the left column
- Click on Invite Member on the top right.
- Enter the email of the member you wish to invite and select the role of either admin or agent.
- Send invitation.
- Agents will receive an email and must confirm the invitation for them to join and manage chats from your website or page.
- If the invited member does not have an exisiting tawk.to account, they will be asked to sign-up before they can accept the invitation.
Note : You can Modify an Agents status as Enabled or Disabled and designate their role as either an Admin or Agent.