Primary category in knowledge base
Learn how to set and use a primary category in your tawk.to Knowledge Base to create clearer navigation for your visitors. This video explains how primary categories control breadcrumb paths, how to assign articles to multiple categories, and how pinning one ensures a consistent and logical context when readers find your content through search.
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Knowledge Base & Help Center Creation
- Submit ticket in the knowledge base
- Customizing your knowledge base for languages
- Deactivate the help center search bar in your widget
- Remove the knowledge base search bar from the widget
- Private knowledge base articles and categories
- Setting up your tawk to knowledge base
- What is a knowledge base
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