Submit ticket in the knowledge base
Learn how to customise the Submit Ticket feature in your tawk.to Knowledge Base to let visitors send questions directly to your Inbox. This video shows how to enable the form, adjust its fields, change the title, and tailor it to your brand so you never miss a customer inquiry.
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Knowledge Base & Help Center Creation
- Customizing your knowledge base for languages
- Deactivate the help center search bar in your widget
- Remove the knowledge base search bar from the widget
- Private knowledge base articles and categories
- Setting up your tawk to knowledge base
- Primary category in knowledge base
- What is a knowledge base
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