Setting up your tawk to knowledge base
💡 Ready to build your own help center? In this video, learn how to set up a Knowledge Base in tawk.to, your 24/7 self-service hub for articles, FAQs, and guides. We’ll walk you through everything from adding your logo and colors to enabling AI Assist so your chatbot can learn directly from your articles. Create content faster with AI commands or write manually; the choice is yours.
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Knowledge Base & Help Center Creation
- Submit ticket in the knowledge base
- Customizing your knowledge base for languages
- Deactivate the help center search bar in your widget
- Remove the knowledge base search bar from the widget
- Private knowledge base articles and categories
- Primary category in knowledge base
- What is a knowledge base
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