When Nishit Kotak launched his digital marketing agency, he faced a challenge shared by businesses of every size: how to engage and convert visitors before they leave the website. We recently spoke with him to hear how tawk.to’s live chat and customer support tools have changed lead generation for his business and those of his clients.
What’s the secret to long-term #customerhappiness? We spoke to Erin Smith, Director of Sales, to learn about Swoogo’s approach and how tawk.to plays a part in developing customer relationships that stick.
Big Media works with event organizers to deliver virtual and hybrid events on the Virtual Expo platform. We spoke with Malcolm Stewart, Design and Technical Director at Big Media and Virtual Expo, to learn how partnership with tawk.to has brought new opportunities to streamline setup and communication for events.