Status Update : Monday, August 15th, 2016
UPDATE : All is resolved, and running perfectly. Smooth sailing! ——— Original Post For those of you that appreciate a little Geek-speak, there are 3 distinct issues causing the current agent socket server crash, which in turn is affecting a small % of users by kicking them out of the dashboard intermittently : 1. mqtt […]
Notice: Unintended service outage
Dear tawkers, Many of you noticed our unintended service outage which started at around 3 am GMT +2 and ended at around 9 am GMT +2. A problem occurred with our database processes on our staging site where incoming and outgoing connections decided to stop doing their job (those slackers!). This has been resolved and […]
Notice: Unscheduled Maintenance ( SORRY! :( )
GMT 08:00 – We are experiencing an issue with a Persistent Disk on Google Cloud – we’re fixing it now, our sincere apologies for the unscheduled maintenance. Please refresh this page in 15 minutes for an update. GMT 08:15 – Services have been restored. GMT 08:40 – All tawkers should now be able to log in to […]
New feature: Reporting
Hello dear tawkers! Yes, that’s how we call ourselves and you are one of us! When logging in to the www.tawk.to dashboard you might have noticed a shiny ‘NEW’ label in the main menu, as we’ve launched a new Reporting section which many, many tawkers have been asking for. It’s finally here! With reporting, you will […]