One Small Step to a digitally savvy business

Human beings are wired to connect. Whether we’re stopping by a friend’s house or walking into a local store, a warm welcome has the power to lift our spirits, make our day brighter in any weather, and keep us coming back. Find out what’s working now to grow your business online and connect with customers — One Small Step at a time.

Beta Release: Knowledge Base

We’re excited to announce the beta release of Knowledge Base – a free customizable and hosted Help Center that both your team and customers are going to love.

Adopt a customer-first approach and other takeaways from NRF 2020

New York’s Javit’s Center was filled with retail’s most influential leaders and experts for the annual National Retail Federation’s NRF Retail Big Show 2020 Vision. Defying the notion that today’s consumer industry doesn’t have any room for physical retail anymore, the event was teeming with startup founders, tech innovators, e-commerce executives and retail advocates who shared their insights during keynote speeches and fireside chats in front of a record 40,000 attendees in the event hall.

How to communicate with customers online

The age of the internet and social media has opened doors for online communications, allowing business owners to communicate instantly with customers across the globe. By communicating effectively with customers, and with other business people, entrepreneurs can build positive brand reputations, professional credibility and work opportunities.