How to deliver exceptional customer service this holiday season

The holidays are just around the corner and we can all agree it’s a busy time of year. It’s a crazy time for commerce, both in-person and in the digital space.

With that in mind, we thought we’d share a few tips and give you a boost in preparation for anything coming your way.

CRM beta release: Contacts

View of a Contact profile in the tawk.to CRM

Our development team has been working on a new CRM feature and we’re excited to announce it is now in the final stages of development. With tawk.to Contacts, you can manage all your conversations and activity across multiple channels from a single tawk.to Dashboard.