Is your customer service team ready for Black Friday?
Black Friday is just around the corner. It’s a time that gets customer service teams (nervously) excited.
Being arguably the busiest time of the year for commerce, we wanted to share some of our best practices and help you to prepare for anything and everything coming your way!
9 Things you probably didn’t know you could do with www.tawk.to
Ask any master craftsman at any discipline and they will tell you, that in order to master your craft; you need to first master your tool(s). So here are 9 things you probably didn’t know you could do with www.tawk.to :
Ask our team anything
Ask our team anything! We’re excited to announce the launch of tawk tayo, our new monthly Question and Answer series. We’ll be covering a range of topics — from customer happiness and programming languages to remote work and sales.
CRM beta release: Contacts
Our development team has been working on a new CRM feature and we’re excited to announce it is now in the final stages of development. With tawk.to Contacts, you can manage all your conversations and activity across multiple channels from a single tawk.to Dashboard.