Learn how to fine-tune your AI agent's day-to-day behaviour using the Settings area in tawk.to AI Assist.
This video covers every option in the Settings screen: how to set a response delay so your team gets the first chance at incoming chats, how to keep human agents notified when your AI joins a conversation, how to enable multilingual support, and how to control response length using the verbosity setting.
Small adjustments here can make a big difference to how your agent fits into your team's workflow.
