What we learned in the first 180 days of the “Hired Agents Beta”
If you are adding live chat to your website, or hiring outsourced chat agents – this is a must read. This is Part 2 in a series of “What we learned from the “Hired Agents Beta” – If you missed the Key Learnings from the first 90 days, be sure to check them out here in […]
What we learned in the first 90 days of the “Hired Agents Beta”
This is PART 1 in the series – click here to go Straight to PART 2 Just shy of 90 days ago, we launched the “Hire-an-Agent” BETA which allows businesses to hire native english speaking agents to answer chats on their behalf for just $1/hr. This is a wrap of our Key learnings over the first 90 days. […]