Increase your productivity in 2023: Time-saving strategies for entrepreneurs

Time-saving strategies for entrepreneurs

Time — it’s our most precious resource. Yet when you’re an entrepreneur or the founder of a growing startup, it often seems to be in short supply. We hear you. To help you make 2023 the best year yet for you and your business, here are some practical strategies you can use to save time in the new year.
We’ve gathered some of the metrics we track regularly here at tawk.to. You can use these to increase customer loyalty, satisfaction, and sales.

Resolve support tickets fast with these strategies

Resolve support tickets fast for happy customers

Most customers expect their help requests to be resolved in only one interaction. Yet that’s not always possible. So what’s the next best alternative?

Here are some ticketing strategies we use at tawk.to to speed up help desk responses. With these under your belt, you’ll be ready to win new customers while better serving the ones you have.

How to deliver exceptional customer service this holiday season

Holiday customer service support team

The holidays are just around the corner and we can all agree it’s a busy time of year. It’s a crazy time for commerce, both in-person and in the digital space.

With that in mind, we thought we’d share a few tips and give you a boost in preparation for shoppers coming your way.

The lost art of real talk in business

The lost art of real talk in business

Tech is at an all-time high and we’ve somehow lost real conversations along the way. Deep discussion between two people seems to happen less and less. How is real talk relevant to your business? And what does it look like in today’s digital sphere?