Business Strategy | tawk.to

4 lessons we’ve learned about reducing customer churn

We like to compare customer churn to the end of a romantic relationship. For whatever reason, someone's breaking up with you and doesn't want to see you again. It sucks, but it's not all doom and gloom. Find out how to reduce customer churn in four simple steps.

How to mindfully scale your business

Sustainable, healthy growth is hard to achieve. It’s a delicate balancing act between chasing shiny innovation and sales whilst preserving your existing USP and company culture. As your business grows and you’re finally moving towards financial stability and a lifestyle you love, how do you maintain those agile startup roots and close-knit team spirit?