What we learned in the first 90 days of the “Hired Agents Beta”
This is PART 1 in the series – click here to go Straight to PART 2 Just shy of 90 days ago, we launched the “Hire-an-Agent” BETA which allows businesses to hire native english speaking agents to answer chats on their behalf for just $1/hr. This is a wrap of our Key learnings over the first 90 days. […]
Update : Mail Notifications
Over the last few days we have rolled out new email notification settings. Some of the old favorites are getting a fresh look and some new functionality has been added. The most common feedback we hear about mail notifications is the lack of granularity. To remedy that, we are separating out each notification in a separate section. […]
