Respond effortlessly with these easy email templates

Team member sending emails

Some customers need a little extra nudge and a great email template is the easiest way to follow up. We’ve put together a collection of templates that may be just what you need to get that long-awaited response from a potential client.

Communicating effectively with your virtual assistant

Business owner meeting with a team of Virtual Assistants

Congratulations — you’ve hired a Virtual Assistant! Now, what’s the next step? Great working relationships begin with great conversations. Discover some of our best communication strategies for getting the most out of working with your VA.

The End of Day Report: Meet our new tool for improving remote team management

Virtual Assistant performance report

Now it’s easy to track your remote team’s performance. When you subscribe to our monthly Virtual Assistant Service, you’ll receive a customized daily summary of each VA’s completed tasks. You choose the metrics to track. Your report helps you set expectations, hold team members accountable, and correct minor issues before they turn into roadblocks.

A brand new look for mobile chat

We’ve rolled out a brand new update to enhance the mobile experience at Our latest update brings you a clean new interface and user-friendly navigation. Whether you’re answering chats on the go, adding a new shortcut or replying to a ticket, you can find and share information more quickly than ever.