How to transfer a chat manually
Need to hand a conversation to someone better suited to help? In this video, learn how to manually transfer a chat in tawk.to—so every visitor gets the right support, fast. Whether it’s billing, tech, or a supervisor, transferring chats keeps things smooth and efficient.
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Managing Conversations: Inbox, Chats & Contacts
- Adding direct messages and group chats to tabs
- Creating a shortcut while inside a conversation
- Creating and managing tabs
- Customize your tawk.to Contacts view
- Direct messages and group chats
- Getting started with the tawk to Inbox
- How image attachment works in tawk.to
- Create and manage contact segments
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