Getting started with the tawk to Inbox
The Inbox is your central hub for all chats and tickets in tawk.to. In this video, learn how to manage conversations, follow up with missed messages, filter by agent or status, and keep every interaction organised in one place.
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Managing Conversations: Inbox, Chats & Contacts
- Adding direct messages and group chats to tabs
- Creating a shortcut while inside a conversation
- Creating and managing tabs
- Customize your tawk.to Contacts view
- Direct messages and group chats
- How image attachment works in tawk.to
- Create and manage contact segments
- How to answer an incoming chat
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