Your customers have questions before they buy, by being where they are, when they need you, it gives them the confidence they need to choose you over the competition, every time.
With customer data siloed across so many tools, it’s hard to get a top-down view of the customer journey. Not anymore. You now have one place, for all of your customer interactions.
Easily identify FAQs and capture help center searches to create articles and shortcuts so that agents can respond faster, and customers can get help without having to make contact.