How to Upload Documents as a Knowledge Source in tawk.to AI Assist

Learn how to upload documents to tawk.to AI Assist so your AI agent can draw on your existing files without any retyping. This video covers how to add documents by file upload, URL, or directly from Google Drive or Dropbox, and how connected cloud files can be recrawled automatically when your content changes. You'll also see how to preview an uploaded document to make sure it's come through correctly, and when to use Tables instead for structured data like product lists or price sheets.