Understanding the widget online and offline status
Learn how your tawk.to widget determines whether it appears online or offline. This video explains the hierarchy between the widget scheduler, agent availability, and offline settings so you can control exactly how your chat behaves and ensure visitors always get the right experience.
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Chat Widget: Behavior, Scheduling & Pre-Chat Forms
- Change how the widget behaves on your website
- Editing the widget scheduler
- How to setup the pre-chat form
- Restricting your widget by platform, domain, or country
- Pre-chat form with department selection
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