How to train your AI Agent
Learn how to train your tawk.to AI Assist agent so it answers accurately, in your voice, using your own business information. This video gives you a complete overview of every knowledge source available: FAQs, plain text, documents, your Knowledge Base, your website, and Tables for structured data like pricing and inventory. You'll also see how Instructions, Shortcuts, and Scenarios work alongside your data to shape how your agent behaves, and how API integrations with Shopify and WooCommerce let it pull real-time information directly into a conversation.
· Share this video
· More in this topic
AI Assist: Training, Data Sources & Re-syncing
- Adding tables as a data source
- Can AI Assist Learn from my Website?
- Does AI Assist use information from previous conversations
- Filter & edit your website’s ingested data
- Using plain text data source
- Using website as a data source
- How to Fix Incorrect AI Agent Answers
- How to get AI Assist to query a Google Sheet
Open the tawk.to Academy
Every topic and 220+ videos in one place.