Karen and Tony have been making a difference in people’s lives for 12 years. Customers who suffer from hair loss turn to Wigs Online to create custom wigs for them. It’s not an easy job to create the perfect wig for someone, but the outcome is rewarding and worth the effort. They’ve even received a handwritten letter from a client who had ordered a wig for her 50th birthday celebration, thanking them for helping her feel like her old self again. Knowing they bring this much joy to people’s lives is what helps to motivate them.
Wigs Online has a small showroom in Vermont, Melbourne and is able to cater to both local and international clients through their website. When customers order wigs, there are inevitably a lot of questions involved about the hair color, material, style, cut, etc. As Wigs Online scaled their business, Karen and Tony realized they needed reliable live chat software to help answer all of these critical customer questions.
Karen and Tony have been making a difference in people’s lives for 12 years. Customers who suffer from hair loss turn to Wigs Online to create custom wigs for them. It’s not an easy job to create the perfect wig for someone, but the outcome is rewarding and worth the effort. They’ve even received a handwritten letter from a client who had ordered a wig for her 50th birthday celebration, thanking them for helping her feel like her old self again. Knowing they bring this much joy to people’s lives is what helps to motivate them.
Wigs Online has a small showroom in Vermont, Melbourne and is able to cater to both local and international clients through their website. When customers order wigs, there are inevitably a lot of questions involved about the hair color, material, style, cut, etc. As Wigs Online scaled their business, Karen and Tony realized they needed reliable live chat software to help answer all of these critical customer questions.
“When we finally found tawk.to, apart from being so easy to set up and run with, it just meant that we had that personal element.”
When visitors come to their website and want to learn more about their wigs, it’s easy for Karen to answer any questions they have right away. She’s able to give each visitor the individual treatment they deserve, creating an outstanding customer experience.
Tony Corbo, Wigs Online
When scaling a business, keeping a personal touch with customers can be challenging. With tawk.to, Karen and Tony are excited to see what the next chapter of their business will be. They know they can continue to offer their customers the highest level of support and make a real impact in people’s lives.
Share your own entrepreneurial journey and help build an inspiring collection of stories. We’ll film it then share it with the 5,000,000+ members of the tawk.to community. We’re excited to hear what you do with tawk.to to get closer to your customers.
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!
