Scheduled Maintenance – 12th of July 2014
Scheduled maintenance Maintenance date : 12th of July 2014 Maintenance duration : 0700 – 1300 UTC (6 hours) Affected service : The entire service (Visitor widget, agent dashboard, mobile application) will be unavailable during the maintenance period. Maintenance work order : – Increase data storage capacity – Upgrade data storage engine – Regular maintenance on […]
Dashboard Update : May 08th 2014
Changed the text from ‘view sites’ to ‘manage’ in settings menu Added visitor’s flag in the history list Fixed ban list height which was covering the ban form Modified the history list height in chat panel to be fixed and the history transcript to be dynamic
Dashboard Update : 08 April 2014
Items resolved in Todays Update : Resolved: Password reset bug in edit profile Resolved: Audio bug which caused the incoming chat request to not stop playing even when an agent joins the chat. Resolved: Error in resizing chat view when the chat view is hidden.
Dashboard Update : 1 April 2014
Items resolved in Todays Update : New languages : (French, German, Italian and Romanian) selection added in the widget settings to change the widget language for the personal/business page and inline/embedded widgets Updated : widget preview in settings to reflect the selected language for that widget