Cracking the code — part 2: Six steps to create your content marketing strategy
Welcome to the second article in our three-part series on all things content marketing for small businesses (you can check out part one in our previous article). This time, we’re sharing a six-step checklist to help you get started with your content marketing strategy today.
Cracking the code – part 1: Content marketing for small business
As it turns out, “content” is much more than just a Millennial marketer’s buzzword. In fact, it’s arguably the best long-term marketing strategy around. Content marketing is an increasingly popular tactic for small and large businesses alike.
Putting on the Ritz: How to create extraordinary customer experiences in chat
Walk into a Ritz-Carlton hotel and every need is anticipated. Any issue is handled swiftly. And professionalism and respect are communicated at every level.
What is it that makes the Ritz-Carlton’s customer service so extraordinary? And how can we apply that to serving our customers in live chats?
Let’s start with three steps …
Simplifying technology for entrepreneurs: Shawnna Leonard, Founder and Business Architect, SimplicityKEY
With all of the options available for managing your business online, how do you know which are right for you? Shawnna Leonard, Founder at SimplicityKEY, simplifies technology and guides entrepreneurs to the solutions they need for business growth. We spoke to Shawnna to learn more about her strategies for client success and how she’s using tawk.to.