Never miss a message again. With the Twilio SMS integration in tawk.to, you can manage all customer conversations, SMS and live chat, from one unified inbox.
In this video, we’ll walk you through:
• Connecting Twilio to tawk.to by adding your account SID, authentication token and SMS number
• Managing your inbox to send and receive SMS directly from your tawk.to dashboard
• Organising conversations by assigning messages to team members, updating statuses, setting priorities and adding tags
Stay on top of every interaction, respond faster and keep your team aligned without switching tools.
