Learn how to train your tawk.to AI Assist agent so it answers accurately, in your voice, using your own business information.
This video gives you a complete overview of every knowledge source available: FAQs, plain text, documents, your Knowledge Base, your website, and Tables for structured data like pricing and inventory.
You'll also see how Instructions, Shortcuts, and Scenarios work alongside your data to shape how your agent behaves, and how API integrations with Shopify and WooCommerce let it pull real-time information directly into a conversation.
