In this video, learn how to connect multiple Twilio SMS accounts and inboxes to tawk.to so you can handle all customer conversations from a single dashboard.
We’ll cover:
• How to add a new Twilio SMS account to tawk.to
• Where to find your Twilio SID and Auth Token
• Setting up inbox details with your Twilio phone number and alias
• Managing multiple accounts and inboxes inside your tawk.to channels
With this setup, your team can streamline communication, keep every SMS conversation organised, and manage multiple brands or projects with ease.