Why high availability is important for customer retention
![24x7 support](https://www.tawk.to/wp-content/uploads/2022/07/High-Availability-for-Customer-Retention_Featured-Image-1024x487.png)
Above all, you need to be there for your customers.
We all know what it’s like to be left hanging. Whether by a friend, a service or a business, it’s a frustrating and unpleasant experience. So it’s understandable that customers prefer to do business with companies they can rely on and who’ll respond in real time to any queries or concerns.