10 common customer service issues and how to solve them

Problems, queries, and complaints can be the trickiest parts of a customer service job. Some days you can feel like you’re saving the world, one customer-in-distress at a time, but others can feel like one long train wreck that you’re somehow supposed to salvage.

Top 3 takeaways from Running Remote 2019

Running Remote 2019 in beautiful Bali has come to a close. If you didn’t manage to make it to the event don’t worry, we’ve got you covered. Think warm thoughts, imagine sunshine on a picturesque beach and we’ll go over our top takeaways from the event to help you combat some of the major challenges that come with remote work.