Deploying Multiple Ai Agents Across Support Channels

Deploy multiple AI Agents across your support channels with AI Assist. In this video, learn how to add agents, set roles and avatars, enable multilingual replies, and assign each agent to specific channels like live chat or tickets. We’ll cover plan limits (Growth up to 3, Business up to 5, Enterprise up to 10), channel exclusivity, and how shared data sources keep answers consistent while each agent follows its own base prompt and persona. Configure escalation rules and tools so every channel gets faster, smarter, more focused support.