Customize the ticket auto reply message
Learn how to customise your ticket auto-reply message in tawk.to to match your brand and set clear expectations. This video shows how to edit the message, use formatting and dynamic variables, and create a clean, professional reply that confirms receipt and guides customers before your team responds.
· Share this video
· More in this topic
Ticketing System & Email Management
- Add notes to tawk.to support tickets
- Exporting tickets from the tawk.to dashboard
- Forwarding your emails to tawk to
- How to assign ticket priority in tawk.to
- How to create a ticket in tawk.to
- How to set up ticketing in tawk.to
- Respond to offline messages using ticketing
- Open, pending, and closed tickets
Open the tawk.to Academy
Every topic and 220+ videos in one place.