Select a product/s and the desired plan
Growth
For professional websites that aren't business critical.
- Everything in Hobby, and:
- ✔️ Human Takeover
- ✔️ Daily auto-recrawl of data
- ✔️ API Integration (Shopify + Custom)
- ✔️ Bot Scheduler
- ✔️ 3 Chatbots
- ✔️ Overages 0.03/message
- ✔️ Up to 1,000 message completions
- ✔️ 4,000,000 data characters
- ✔️ 500 Web page crawl limit
- ✔️ 1,000 API calls (Shopify + Custom)
- ✔️ FB messenger integration
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Pricing:
Business Top Choice
For professional businesses focused on growth.
- Everything in Growth, and:
- ✔️ Shared Account Manager
- ✔️ 12 Hourly auto-recrawl of data
- ✔️ Assisted Setup
- ✔️ 5 Chatbots
- ✔️ Overages 0.025/message
- ✔️ Up to 5,000 message completions
- ✔️ 8,000,000 data characters
- ✔️ 2,000 Web page crawl limit
- ✔️ 5,000 API calls (Shopify + Custom)
- ✔️ FB messenger integration
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Pricing:
Enterprise
For mission-critical applications where customer support is core to your business.
- Everything in Business, and:
- ✔️ Dedicated Account Manager
- ✔️ Hourly auto-recrawl of data
- ✔️ 1-on-1 training & support
- ✔️ 99% Up-time SLA
- ✔️ 10 Chatbots
- ✔️ Overages 0.02/message
- ✔️ Up to 20,000 message completions
- ✔️ 12,000,000 data characters
- ✔️ 10,000 Web page crawl limit
- ✔️ 10,000 API calls (Shopify + Custom)
- ✔️ FB messenger integration
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Pricing:
Remove Branding Add-On
With the Remove Branding Add-on, you can fully customize your visitor experience to align with your brand, ensuring a seamless transition from your site to the app.
- Here’s what you can achieve with this powerful Add-on:
- ✔️ Remove or Customize Branding on the widget, ticketing emails, and chat transcripts, so your brand is the one they see and remember.
- ✔️ Set up a Custom Support Email Address, ensuring every follow-up and response features your name.
- ✔️ Remove tawk.to Branding from the Knowledge Base and add your own domain, making it look like part of your website.
- ✔️ White Label the Chat Page, Chat Link, and Popout Chat Widget with your own domain for a consistent URL that matches your brand.
- This Add-on is billed per Property, allowing you to rebrand each one to reflect your unique identity.
Pricing:
Video Voice
Easily assist your customers with Video Chat, Voice Calls, and 2-way screen sharing. Our solution works on all WebRTC-enabled browsers, providing fast, secure, and high-quality video.
- Supported Browsers:
- ✔️ Chrome, Opera, Firefox, Edge (88+), Safari:
- ✔️ Voice Call: Supported on both desktop and mobile.
- ✔️ Video Call: Supported on both desktop and mobile.
- ✔️ Screen Share: Supported on desktop only.
- ✔️ Edge (Pre-88):
- ✔️ Voice Call, Video Call, and Screen Share: Not supported.
- Mobile Apps:
- ✔️ Android and iOS:
- ✔️ Voice Call: Supported.
- ✔️ Video Call: Supported.
- ✔️ Screen Share: Not supported.
- Compatibility:
- ✔️ The features are available on all WebRTC-enabled browsers, ensuring a seamless and high-quality experience for your users, as long as they use supported browsers or the mobile apps.
- Limitations:
- ✔️ Older versions of Microsoft Edge (prior to version 88) do not support any of these features.
- ✔️ Screen sharing is not available on mobile devices, so users will need to be on a desktop browser to utilize this function.
Pricing:
People prefer to message
Your customers have spoken loud and clear. Messaging is their channel of choice — and you need to be where your customers are, when they need you the most.
- Easy set-up
- Free Forever
- Secure