Select a product/s and the desired plan
Growth
For professional websites that aren't business critical.
- Everything in Hobby, and:
- ✔️ Human Takeover
- ✔️ Daily auto-recrawl of data
- ✔️ API Integration (Shopify + Custom)
- ✔️ Bot Scheduler
- ✔️ 3 Chatbots (Coming Soon)
- ✔️ Overages 0.03/message
- ✔️ Up to 1,000 message completions
- ✔️ 4,000,000 data characters
- ✔️ 500 Web page crawl limit
- ✔️ 1,000 API calls (Shopify + Custom)
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Business Top Choice
For professional businesses focused on growth.
- Everything in Growth, and:
- ✔️ Shared Account Manager
- ✔️ 12 Hourly auto-recrawl of data
- ✔️ Assisted Setup
- ✔️ 5 Chatbots (Coming Soon)
- ✔️ Overages 0.025/message
- ✔️ Up to 5,000 message completions
- ✔️ 8,000,000 data characters
- ✔️ 2,000 Web page crawl limit
- ✔️ 5,000 API calls (Shopify + Custom)
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Enterprise
For mission-critical applications where customer support is core to your business.
- Everything in Business, and:
- ✔️ Dedicated Account Manager
- ✔️ Hourly auto-recrawl of data
- ✔️ 1-on-1 training & support
- ✔️ 99% Up-time SLA
- ✔️ 10 Chatbots (Coming Soon)
- ✔️ Overages 0.02/message
- ✔️ Up to 20,000 message completions
- ✔️ 12,000,000 data characters
- ✔️ 10,000 Web page crawl limit
- ✔️ 10,000 API calls (Shopify + Custom)
Support:
- ✔️ 24x7x365 Email
- ✔️ Chat
- ✔️ Phone
Remove Branding Add-On
With the Remove Branding Add-on, you can fully customize your visitor experience to align with your brand, ensuring a seamless transition from your site to the app.
- Here’s what you can achieve with this powerful Add-on:
- ✔️ Remove or Customize Branding on the widget, ticketing emails, and chat transcripts, so your brand is the one they see and remember.
- ✔️ Set up a Custom Support Email Address, ensuring every follow-up and response features your name.
- ✔️ Remove tawk.to Branding from the Knowledge Base and add your own domain, making it look like part of your website.
- ✔️ White Label the Chat Page, Chat Link, and Popout Chat Widget with your own domain for a consistent URL that matches your brand.
- This Add-on is billed per Property, allowing you to rebrand each one to reflect your unique identity.
Video Voice
Easily assist your customers with Video Chat, Voice Calls, and 2-way screen sharing. Our solution works on all WebRTC-enabled browsers, providing fast, secure, and high-quality video.
- Supported Browsers:
- ✔️ Chrome, Opera, Firefox, Edge (88+), Safari:
- ✔️ Voice Call: Supported on both desktop and mobile.
- ✔️ Video Call: Supported on both desktop and mobile.
- ✔️ Screen Share: Supported on desktop only.
- ✔️ Edge (Pre-88):
- ✔️ Voice Call, Video Call, and Screen Share: Not supported.
- Mobile Apps:
- ✔️ Android and iOS:
- ✔️ Voice Call: Supported.
- ✔️ Video Call: Supported.
- ✔️ Screen Share: Not supported.
- Compatibility:
- ✔️ The features are available on all WebRTC-enabled browsers, ensuring a seamless and high-quality experience for your users, as long as they use supported browsers or the mobile apps.
- Limitations:
- ✔️ Older versions of Microsoft Edge (prior to version 88) do not support any of these features.
- ✔️ Screen sharing is not available on mobile devices, so users will need to be on a desktop browser to utilize this function.
People prefer to message
Your customers have spoken loud and clear. Messaging is their channel of choice — and you need to be where your customers are, when they need you the most.
- Easy set-up
- Free Forever
- Secure
Services
Resources
Let's tawk?
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!