4 common upselling mistakes and how to avoid them

There's a well-known theory in business and sales, it’s far easier to sell more to an existing customer than it is to find a new one. It's well-known because in most cases, it's true. Getting the most out of your loyal customers is a great way to increase revenue but there are a few common pitfalls that come with the territory. Knowing what to avoid leads to knowing how to upsell the right way.

Local SEO is more relevant than ever and other takeaways from UnGagged Los Angeles 2019

Dubbed the Ultimate Digital Marketing ‘Unconvention’, this year’s edition of UnGagged in Los Angeles gathered experts in SEO, analytics and online marketing. With more than 40 sessions and keynote speeches, there was plenty of valuable information on offer. Here are our key takeaways from the event.

Meet us in Vancouver

Our quest to meet up with tawkers around the world continues! Next up we're heading to Vancouver for the Golden Owl Awards, we'll be in town from November 18th to 19th and we're excited to meet as many of you in person as possible, so we can listen, learn and continue to grow with you.

How to build and nurture an online community

People want to belong. With our lives moving online more and more, the need for that sense of community still exists but how we fulfill that need is changing. Building a community online allows you to connect more closely with your target market. For any purchase, a potential buyer has the entire internet at their fingertips. They're spoiled for choice. So how do you become the choice they ultimately make?