Blog | tawk.to | Page 11

How to mindfully scale your business

Sustainable, healthy growth is hard to achieve. It’s a delicate balancing act between chasing shiny innovation and sales whilst preserving your existing USP and company culture. As your business grows and you’re finally moving towards financial stability and a lifestyle you love, how do you maintain those agile startup roots and close-knit team spirit?

10 common customer service issues and how to solve them

Problems, queries, and complaints can be the trickiest parts of a customer service job. Some days you can feel like you’re saving the world, one customer-in-distress at a time, but others can feel like one long train wreck that you’re somehow supposed to salvage.

Top 3 takeaways from Running Remote 2019

Running Remote 2019 in beautiful Bali has come to a close. If you didn't manage to make it to the event don't worry, we've got you covered. Think warm thoughts, imagine sunshine on a picturesque beach and we'll go over our top takeaways from the event to help you combat some of the major challenges that come with remote work.

How to use live chat to boost e-commerce sales

The e-commerce industry is going from strength to strength as people continue to trade busy shop floors for laptop screens (often from the comfort of their sofa and pajamas). However, competition is fierce in the online space, so providing fantastic customer experiences that lead to repeat purchase is vital if small businesses are to stay afloat.