📩 How to Set Up and Use the Ticket Form in AI Assist 🤖
In this video, learn how to set up a ticket form in AI Assist to capture customer inquiries when the AI cannot provide an immediate response. This feature helps you collect customer contact details and request information efficiently.
Here’s what you’ll discover:
✅ How to create a shortcut for the ticket form.
✅ Linking the shortcut to AI escalations.
✅ Testing the form to ensure it captures details correctly.
The green widget you see below this text is the tawk.to live chat widget, if you click it you will see the window maximize and you will be able to chat with the tawk.to team 24×7-365. You can add a chat widget like this on your own site, with your own custom colors, messages, size, position and language. Click the widget and give it a try!
