🔒 Does AI Assist Use Information from Previous Conversations? 🤖
In this video, learn why AI Assist does not retain or use information from past conversations, ensuring customer confidentiality and data security. While this feature isn’t currently available, discover effective ways to manage recurring FAQs and create consistent, accurate responses using the Knowledge Base feature.
Here’s what you’ll learn:
✅ Why AI Assist operates independently for each conversation.
✅ How to use chat history and Knowledge Base for recurring queries.
✅ Tips for enhancing AI Assist with external data sources while maintaining confidentiality.
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