Setting Up The Remove Branding Add-On

Learn how to remove tawk.to branding and replace it with your own across your chat widget, ticketing emails, Chat Page, and Knowledge Base. This video walks you through all three areas of the setup: updating your widget and email footer text, configuring your support addresses and email authentication records, and adding a custom domain for your Chat Page and Knowledge Base. You'll also see why copying DNS records exactly as shown is the detail that saves the most trouble, and why DNS propagation means verification might not succeed straight away.