Assign an AI Agent to handle WhatsApp

Use AI Assist to handle WhatsApp messages automatically in tawk.to. In this video, you will see how to connect a WhatsApp channel inbox, assign a dedicated AI agent, and decide whether one agent manages all WhatsApp inboxes or each inbox has its own specialist. Learn how to keep replies fast, on brand, and powered by your own data while your team focuses on the conversations that need a human.